Andrew O'Keefe, Aida Email & Phone Number

- Manage workers compensation claims accounts for multiple municipalities- Thoroughly investigate and equitably handle claims with moderate to severe bodily injury- Coordinate timely and accurate payment of all types of indemnity benefits- Provide area expertise to our Fund Members regarding avoiding and reducing risk and claim cost

- Managed Workers’ Compensation claims with lost time exposure and moderate severity of bodily injury- Prepared detailed claim reports for quarterly meetings with large accounts- Facilitated communication between policyholders, injured workers and medical providers in order to reach a mutually beneficial claim outcome- Issued and monitored the payment of.

Irving, TX

- Provided administrative support and anticipated the needs of a team of seven adjusters- Compiled data and wrote reports for supervisor on topics regarding team performance- Spearheaded training and oversaw quality control of temporary clerical hires- Created more innovative and efficient ways to handle the Claims Assistant workflow in order to streamline.