Daniel Amoko Email & Phone Number

Nigeria

Manage a diverse team spanning multiple countries, including Nigeria, India, and Pakistan.• Worked on online/On-Premise from CRM 2011 to CRM 2016 On-Premise and D365 online versions.• Provided internal support and resolved technical issues for cross-functional teams for various international banks.• Built and customized CRM forms (JS), Plugins(.NET), screens, views, workflows, and reports for theuser interface.• Consult with various clients and provide customized solutions.• Developed processes, and integrated core banking solutions into Microsoft Dynamics CRM via Veritouch.• Provided technical documentation and facilitated training to the administrators and end-users of the system.• Provide redundancy and backup support for other team members.

Nigeria

Focus on continuous improvement while gathering insights into technical defects in CRM platforms and communicating proactively to the rest of the company within Support and with Development.Providing UAT and post-production support both at the micro (debugging code) and macro (architecting new features) levels for dynamics 365 CRM solutions.

Lagos, Nigeria

• Optimized revenue by developing in-house solutions so the company will no longer be in revenue share agreements with partnering vendors.• End-to-end redevelopment of the in-house HMO portal to be more mobile-friendly for staff, dynamic, and smarter for HRs to generate business intelligence and make informed decisions.• Contributed actively to the product roadmap by partnering with the product management team.

Lagos, Nigeria

- Enhanced existing development base on C#, ASP .NET, .NET core, MVC, React, jQuery, Web API, Web services, LINQ and Entity Framework, HTML5/CSS, OOD & Design Patterns, Unit Testing Frameworks, and SQL Server.- Responsible for writing complex SQL queries and develop stored procedures and functions in SQL Server environment.- Performed code reviews and conducted unit testing.• Worked with a team of developers to create the first enterprise application (SaaS) for the company(www.bizkit.com.ng) which generated revenue for the company.• Developed REST Based APIs, and deployed SaaS applications and services into production using CI/CD tools.• Write and optimize complex SQL stored procedures, views, and functions

Lagos, Nigeria

Co-developed the accounting and payroll module of an Enterprise Software Solution using HTML, CSS, SQL Server, ASP.NET Core and Razor Pages. Worked closely with the WAEC e-study guide team and ensured product quality, service excellence, test engineering, and timeliness are metDelivered high-quality code components and developed secure RESTful APIs using ASP.NET Web API, Entity Framework, and stored procedures. Good knowledge using SQL Server for developing database objects such as tables, views, stored procedures and functions.Created database schema and Entity Relationship Model(ERDs).

Lagos, Nigeria

• In a team of 2 developers, full stack development of 5 of 15 modules of the Omnibus School Management Solution, the first and only Software product that generated 50% of the company revenue.• Provided support and created self-help documents for application usersDeveloped over 8 web design projects using PHP (Code Igniter), MySQL, WordPress, HTML, CSS, and JavaScript. Analyzed customers’ feedback and complaints to spot common trends and underlying problems, which was used to improve the company’s solutions, this drastically reduced time spent resolving complaints by 35%, and improved customers’ experience and loyalty.

Computer Village, Ikeja, Lagos, Nigeria

• Provided timely, efficient and professional service to all clients to ensureclient satisfaction.• Identified customers’ needs, clarified information, provided direct supportor guidance and escalate issues for resolution.• Diagnosed, troubleshoot, and maintained computer and CCTV hardwareand software issues for customers.• Managed calls, mails, sales, repairs, orders, complaints, returns anddeliveries of computers, CCTV, and accessories.. Implemented digital marketing strategies to increase brand awareness and generate more leads.. Personal Development in Web design and database management.

Mobile Web Specialist, Mobile Web Specialist Nanodegree

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, Second Class Hons

Activities and Societies: Chairman of Independent Students Electoral Commission (ISEC, 2014) | General Secretary of National Association.

Proficiency Certificate In Management, Management

Diploma In Web Application Development, Information Technology, B

Website Design and Web Development training