Summer Intern
Summer Intern with Marsh India in the Employee Health & Benefits department (MMB).⦿ Handling client queries on calls, mails and walk-ins.⦿ Providing consultation regarding policies & portal workflow.⦿ Conducted a session for the entire organization to explain the enrolment portal.⦿ Engaging with various departments within the organization such as IT, Operations and MMB.⦿ Answering to the queries through various modes such as call, mail and walk-ins.⦿ Coordinating with the TPA (Third Party Administrators) for handling of claims⦿ Achieving objectives in given timeframe⦿ Received acknowledgement from involved stakeholders for meeting expectations⦿ Closing the enrollment window with full assurance to employees⦿ Ensured client satisfaction