Amol Dounde Email & Phone Number

Munich, By, De

Munich, Bavaria, Germany

• Ensured smooth operation of application and promptly addressed customer and operational inquiries.• Managed on-time deliveries/Tomcat deployments on E2E2/E2E1/Production, conducted sanity checks, and supported OAT and production deployments (TL/CL).• Handled all incidents, support requests, and production tickets, analyzing them and providing timely solutions to end users.• Ensured timely updates and resolutions for all tickets and synchronized across all environments promptly.

Munich, Bavaria, Germany

• Managed all incidents, support requests, and production tickets, analyzing them and providing effective solutions.• Oversaw release deliveries (SCM1) on E2E environment and supported operations during pre-production and production deployment (TL/CL).• Proficient in Tomcat installation and deployment.• Demonstrated strong debugging and problem-solving abilities.• Skilled in collaborating with cross-functional teams.

Munich, Bavaria, Germany

• In Agile projects, interacted with key users during the requirement gathering phase, demonstrating strong analytical and technical skills.• Extensive experience in customer interaction, fostering relationships with both customers and colleagues, and thriving in a customer-centric environment.• Skilled in providing technical guidance on product and domain-related matters to stakeholders.• Self-motivated and committed individual with strong communication skills and a proactive attitude towards learning new tools, concepts, and environments.

Munich, Bavaria, Germany

• Worked as a Technical Team Lead, providing technical guidance to the team and managing project-related activities.• Worked independently as well as collaboratively in a team. Gained experience in Agile and Waterfall development methodologies.• Proficient in writing complex PL/SQL code, including procedures, functions, packages, and triggers, with expertise in Exception Handling, Bulk Collect, Collections, Types, Analytical Functions, and Autonomous Transactions.

Pune Area, India

• Worked as a developer, gaining strong technical and functional knowledge.• Extensive experience in designing, developing, and implementing full life cycle applications using Oracle technology, including SQL, PL/SQL and vb .Net• Gained knowledge of the SDLC process, including database design, data analysis, and development.• Worked on SOA and web services using SOAP UI.

Munich, Bavaria, Germany

• During this short tenure at the client location, I worked with full confidence and received numerous appreciations. This positive feedback significantly contributed to my opportunity to return and work at the client location once again.• I had the opportunity to interact with the Scrum Master, Product Owner, and various stakeholders, which provided me with valuable exposure and insights.

Pune Area, India

• Joined the project as a Developer and actively participated in activities such as design, development, and serving as the End-to-End (E2E) Single Point of Contact (SPOC) during release cycles.• Acquired functional knowledge and skills in tools such as Clear Case, Vantive application, and .NET technology.• Successfully addressed CT/E2E issues with quick debugging and resolution skills.

Pune Area, India

• Served as a support developer for the British Telecom Project, specializing in Siebel technology.• Acquired knowledge of Oracle 11g as a database and proficient in writing SQL queries.• Played a role in setting up CRON jobs and migration scripts.• Gained knowledge in UNIX commands.