Amol Kumbhar Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

• Participate in CA/CFT calls to understand the high level solution and impact on systems, People and Process. • Model the business processes using process modelling tools like ARIS / VISIO (Using Telecommunication frameworks like e-TOM, BPMN, IT Frameworks like ITIL).• Bridging the market side (Client) with the Production team (Technical). • Responsible to elicit, capture, analyse and document business requirements, along with functional & non-functional requirements to define and realize the project scope, by driving dedicated workshops. • Analyse business processes, user requirements and recommend stakeholders on possible approaches for meeting those requirements. • Communicate with interfacing teams clearly on the requirements to make sure of nil ambiguity and thus create/amend a straight-forward interface specification. • Interacting with Solution Architects/ Designers, Component Designers, Test designers regularly to capture the requirement and ensure the developments are in line with the customer requirements. • Translate/breakdown business/functional system requirements into concise individual standalone software requirements for developers and testers. • Prioritization of requirements which ensures that analysis and implementation efforts focus on the most critical requirements. • Review test cases to ensure the business requirements are fulfilled. • Chair calls with Sr. Product Managers and Operational stakeholders to capture customer requirements and obtain necessary approvals. • Support respective business groups in the commercialization of capabilities, monitoring of usage, improving client experience, and collecting defects for future improvements. • Stakeholder management, Leading Requirements Gathering workshop, Business Case preparation and sign off. • Coordinate for both pre-production and post production UAT. • Process re-engineering projects for fulfilment, Plan and Build journeys.

Pune Area, India

• Participate in CA/CFT calls to understand the high level solution and impact on systems, People and Process. • Model the business processes using process modelling tools like ARIS / VISIO (Using Telecommunication frameworks like e-TOM, BPMN, IT Frameworks like ITIL).• Bridging the market side (Client) with the Production team (Technical). • Responsible to elicit, capture, analyse and document business requirements, along with functional & non-functional requirements to define and realize the project scope, by driving dedicated workshops.• Analyse business processes, user requirements and recommend stakeholders on possible approaches for meeting those requirements. • Communicate with interfacing teams clearly on the requirements to make sure of nil ambiguity and thus create/amend a straight-forward interface specification. • Interacting with Solution Architects/ Designers, Component Designers, Test designers regularly to capture the requirement and ensure the developments are in line with the customer requirements. • Translate/breakdown business/functional system requirements into concise individual standalone software requirements for developers and testers.• Prioritization of requirements which ensures that analysis and implementation efforts focus on the most critical requirements.• Review test cases to ensure the business requirements are fulfilled. • Chair calls with Sr. Product Managers and Operational stakeholders to capture customer requirements and obtain necessary approvals. • Support respective business groups in the commercialization of capabilities, monitoring of usage, improving client experience, and collecting defects for future improvements. • Stakeholder management, Leading Requirements Gathering workshop, Business Case preparation and sign off.• Coordinate for both pre-production and post production UAT.• Process re-engineering projects for fulfilment, Plan and Build journeys.

Pune, Maharashtra, India

 Responsible for all Pre billing, Billing & Post billing activities for major entities such as USA, UK & EUROPE.  Ensure pre billing & post billing validation carried out, which includes validation of 100% usage checking before producing the invoices to ensure no issues arises during and after billing and that all invoices are generated correctly.  Performing the billing production activity for 7 bill cycles in a month (Weekly, Bi-Monthly & Monthly). To resolve suspense traffic. Ensuring all billable usage is getting billed to customers.  Responsible for resolving customer queries and disputes. Responsible for keeping track of complete Invoicing & Credit Notes. Responsible for reconciliation of supplier statement of account, Offset & Netting, Since VTS-1 Team is responsible for releasing payment. To ensure all the invoice generated are getting booked in the SAP and reflecting in revenue accounting system. To resolve inter operator disputes (Rates, Volume) within TAT along with RCA and follow-up for system and process fix. Continuously improve the Suppliers invoice booking process.  Responsible for payments of wholesale voice suppliers accessing services like VTS, ITFS (toll free/VAS services), EBA (Enhanced bilateral agreements) Services, LNS. Validating and booking of Invoices received from suppliers on time and for the same payments are released within decided TAT coordinating with various cross functional teams/stakeholders for the same. Coordinating with internal departments (Cash application, Accounts receivable, Accounts Payable, Project accounting, Order management and Credit) to make sure issues, requests and queries are addressed and resolved in a timely manner.

Pune Area, India

• Contribute to, and comply with the design architecture of the operational service surround for all GS portfolio developments to deliver a high quality customer experience through simple, effective operational service implementations which optimise competitiveness and affordability. • Compile/collate training material for operational Gold Users; agreeing test requirements and plans; supporting resolution of technical and operational defects and non-compliances during the C2M development cycle; collaborating with key operational stakeholders and gaining their sign-off to launches and supporting customer orders during a 3 month hyper care period. • Recognised authority on the GS portfolio service design architecture within their portfolio area and its follow-through into simple, effective service implementations, processes and best practices across the organisation.• Manage relevant stakeholder relationships and secure operational agreement to new launch projects.• Self-managed multiple single portfolio developments and launches to time, cost and quality, as outlined in the C2M RACI and update PMIS to record progress.• Carry out assessments of the operational implications for people, process and systems.• Implement any design impacts to deliver the new feature or function. (I.e. new, amended tasks) with the relevant supporting documentation• Maximise design reuse and give customers a consistent and seamless experience which are easy to understand and use • Secure operational agreement to create or change their procedures where required.

Pune Area, India

 Liasioning with office Premises owner for renewal and security Deposit and new offices. Employee Problem solving. Preparing of Branch Accruals and MIS Reports for Finance, Sales and HR team. Awareness of confidentiality and data protection issues Maintaining inventory stock (Fixture, Furniture ,Moveable items and desktops) Vendor Management (Interior Designer’s, Catering etc.) Availing new vendor at different locations and centralized billing. Assistant to the new joining employees and induction program Scheduling training programs for newly joined employees. Employee's attendance, Bank account opening process and maintaining the same. Ability to manage System Administration at a support level. Scheduling the maintenance activity at the shutdown time.  Appropriate actions in reduction of day to day expenses. Coordinating with zonal HR team for new recruitments and reliving employees.

Pune Maharashtra

 Liasioning with office Premises owner for renewal and security Deposit and new offices. Employee Problem solving. Preparing of Branch Accruals and MIS Reports for Finance, Sales and HR team. Awareness of confidentiality and data protection issues Maintaining inventory stock (Fixture, Furniture ,Moveable items and desktops) Vendor Management (Interior Designer’s, Catering etc.) Availing new vendor at different locations and centralized billing. Assistant to the new joining employees and induction program Scheduling training programs for newly joined employees. Employee's attendance, Bank account opening process and maintaining the same. Ability to manage System Administration at a support level. Scheduling the maintenance activity at the shutdown time.  Appropriate actions in reduction of day to day expenses. Coordinating with zonal HR team for new recruitments and reliving employees.

Master'S Degree, Master In Computer Management, B

High School, High School/Secondary Certificate Programs, B