 Responsible for innovation and end-to-end launch of products. Collaborate with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment. Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement. Turn data insights into products with actionable outcomes to the ultimate customer. Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization. Develops, owns, and executes product roadmap. Work with user-focused departments to define the self-service user experience, support, and monitoring for customers. Partners with sales departments to define the user experience for internal GCS users, including support and monitoring. Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. Prioritize and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. Lead the product functional design process based on an intimate knowledge of the users and technology. Define and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful. Develop and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.