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@tietoevry.com
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Amol Mate is listed as Senior Service Delivery Manager at TietoEVRY at TietoEVRY, a company with 6461 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at tietoevry.com and a matched LinkedIn profile for Amol Mate.
Amol Mate previously worked as Senior Service Delivery Manager at Tietoevry and Lead Service Manager at Tietoevry. Amol Mate holds Bachelor'S Degree, Computer Science, Second Division from Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur.
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OBJECTIVELeverage 18+ years of experience - including 10 years of senior-level leadership in customer delivery Sales. spanning IT infrastructure,communication and network management, system operations, service management, and disaster recovery.Incident Manager, People Manager-Network Operation Center & Service Delivery Manager & Operations Manager & Client Relationship Manager & Team Manager & Resource Manager,Manager - Migrations/ Transitions,Consulting,Project Manager,Program ManagerSUMMARYOperations Management : Hands on day-to-day operations management with high level of oversight on incident coordination and incident management in partnership with our Vendor Partner team.Quality Management: Manage Quality of Service and initiate Corrective Action and Service Improvement Plans as appropriate. Drive compliance with Corporate IT and policies and guidelines.Service Improvement: Partner with Service Managers and other stakeholders to be continually improving the predictability of our service and enhancing our service offerings based on customer feedback balanced against business priorities. Project Planning: Enterprise Architecture - Enterprise Governance - IT Infrastructure - IT Management Organization Customer Advocacy: Identify weak areas in our processes and services and create measurable improvement for our customers and Team Handling, Annual Appraisals, People Manager, Resource Manager, Incident, Change Management, Information Security, Network Onsite, and Consulting.
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Pune, Maharashtra, India
✔️ Responsible for the operative management of one or more services, including customer reporting and invoicing for IaaS, and PaaS.✔️ Contract and SLA fulfillment, profitability, quality, and customer satisfaction of assigned service(s).✔️ Customer key contact for all specific service(s) matters. Drive add-on sales within existing current delivery scope at.
Pune Area, India
Pune, Maharashtra, India
Pune Area, India
Responsible for IT operations management, with a focus on global network services management. Gathers and prioritizes technology and customer requirements set the vision and manages deliverables including design, road maps, operational plans, testing, maintenance, and execution. Works closely with technologists, architects, business stakeholders, customer.
1. Provide our team with the company’s vision and the objectives of all projects.2. Create an environment oriented to open communications, creative thinking, cohesive team effort and workplace trust.3. Lead by example (be a role model) 4. Manage, train, and help the development of team members; help resolve any dysfunctional behavior5. Attempt to achieve.
✔️ Primary responsibilities include - Handling Incidents, Service Requests, and problems, Register Incidents and Service Requests as per defined metrics and service level requirements, Investigate and diagnosing Incidents, attempting to resolve them or escalate/refer them to someone who can, based on defined metrics and agreed on service levels. Log and.
✔️Exchange server configuration, upgrades, and troubleshooting ✔️Adds and Changes to Exchange Global Address Book, Distribution lists, Wizards email ✔️Verifying Exchange server backup/restores and logging ✔️Manage Exchange Anti-Spam, Anti-Virus filters ✔️Maintain Custom Recipients and Text Paging ✔️Managing public folders. ✔️Manage Mail Servers, VOIP, LCS.
✔️Configure/Monitored over 200 production servers and provided status reports on daily activities✔️Built and configured various NT/2000//2003 servers and array storage units for production use✔️Used NT utility to analyze performance issues on disk I/O, network, CPU, and memory usage ✔️Troubleshoot TCP/IP and WINS-related problems✔️Administrated and.
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Amol Mate works for TietoEVRY.
Amol Mate is listed as Senior Service Delivery Manager at TietoEVRY at TietoEVRY.
AeroLeads has found 1 work email signal at @tietoevry.com for Amol Mate at TietoEVRY.
Amol Mate is based in Pune, Maharashtra, India while working with TietoEVRY.
Amol Mate has worked for Tietoevry, Sungard Availability Services, Sungard, The Shams Group (Tsg), and Unisoft Technologies Nagpur.
You can use AeroLeads to view verified contact signals for Amol Mate at TietoEVRY, including work email, phone, and LinkedIn data when available.
Amol Mate holds Bachelor'S Degree, Computer Science, Second Division from Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur.
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