Highly accomplished senior executive with extensive experience in driving digital, loyalty and customer engagement programs for leading global airlines and retail businesses. Adept at leading high-value digital and technology transformation initiatives, I have a proven track record of designing and implementing customer-centric strategies that elevate brand loyalty, increase member engagement, and enhance revenue growth. A collaborative and inspirational leader, I excel at fostering a one-team culture, prioritizing integrity, innovation, and continuous improvement. My agile mindset ensures adaptability, iterative progress, and efficient stakeholder collaboration to meet business objectives. With a strategic and analytical approach, I focus on delivering results on time and within budget while driving customer loyalty and building meaningful partnerships
-
FounderMultivrse DigitalSydney, Nsw, Au -
Advisory & Consulting PartnerMultivrse Digital Oct 2023 - PresentConsulting partner for a digital agency in Sydney for providing advice & direction on a strategic technology transformation program for a leading retail business. Providing consultancy services to airlines for enhancing digital customer experience through expanding its internationalization opportunities.
-
Head Of Digital Transformation & EbusinessBlackwoods Jan 2017 - Aug 2023Macquarie Park, New South Wales, AuAt Blackwoods, I led a multi-million dollar technology transformation program that revolutionized the business's digital footprint. With a strong focus on customer experience and boosting digital revenue, I spearheaded the launch of numerous digital products and features using agile methodology and best practices. I managed the P&L for digital, led and nurtured a large team with a one-team approach, and ensured their wellbeing and growth. Additionally, I directed RFPs and maintained relationships with multiple vendors and partners. -
Manager Technology And InnovationEtihad Airways Mar 2006 - Sep 2016Abu Dhabi, Abu Dhabi, AeAs the Manager Technology & Innovation at Etihad Airways, my role encompassed leading and overseeing all aspects of the airline's loyalty program & eCommerce within the digital landscape. This included strategizing and implementing digital initiatives to enhance customer engagement, retention, and satisfaction through the loyalty program channels. Responsibilities involved managing digital UI/UX, optimizing user journeys, analyzing data insights, and collaborating with cross-functional teams to ensure seamless integration of loyalty initiatives across digital platforms. Additionally, as a digital leader, I played a pivotal role in driving innovation and staying abreast of industry trends to continuously evolve and enhance the digital loyalty experience for Etihad Airways' customers. -
E-Commerce & Loyalty ExecutiveJet Airways Jan 2000 - Feb 2006Gurugram, Haryana, InAs eCommerce Executive at Jet Airways, I was responsible for supporting various aspects of the airline's online operations, including the launch and management of the Jet Airways website and Jet Privilege loyalty program. This included assisting in the management of the company's eCommerce & loyalty platform, overseeing digital product features, monitoring online sales performance, coordinating & launching promotional campaigns, and ensuring a seamless online experience for customers. Additionally, the role involved collaborating with cross-functional teams to implement strategies aimed at driving online sales growth and enhancing customer experience. -
Customer Service ExecutiveEmirates Jul 1999 - Dec 1999Dubai, Ae
Amol Patankar Education Details
-
Saxion University Of Applied SciencesGeneral -
University Of MadrasBachelors
Frequently Asked Questions about Amol Patankar
What company does Amol Patankar work for?
Amol Patankar works for Multivrse Digital
What is Amol Patankar's role at the current company?
Amol Patankar's current role is Founder.
What schools did Amol Patankar attend?
Amol Patankar attended Saxion University Of Applied Sciences, University Of Madras.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial