Amon Henady Email & Phone Number

Joplin, Mo, Us

Joplin, Missouri, United States

▪ Perform technical discovery alongside Account Executives and Customer Success Manager to design implementation plans tailored to high-profile customers▪ Build relationships and buy-in effectively with large groups of stakeholders at multiple levels in the K-12 school districts: Systems and Network Administrators, Director and Managers of Technology, Directors of Curriculum & Instruction, and CTOs and CIOs▪ Present technical solutions with strong positivity, accuracy, and transparency▪ Meet competitive service levels for email responses from enterprise stakeholders▪ Utilize IT background or strong working knowledge of networking, on-prem Active Directory, and Microsoft Endpoint Manager to partner with Tier 2 Support Escalations team in the event of network-specific troubleshooting issues

Joplin, Missouri, United States

▪ Direct comprehensive program guidance to assigned students▪ Manage students' academic progress according to university policies▪ Maintain appropriate documentation of all academic interactions

Joplin, Missouri, United States

▪ Synchronize religious support in the contemporary operating environment across a battalion sized element (800) soldiers▪ Responsible for safeguarding privileged communications, crisis interventions, and coordinating traumatic event management

Joplin, Missouri, United States

▪ Led team of eight (8) as subject matter expert in implementation of server software in support of enterprise level operations▪ Assessed communication capabilities and briefed upper-level executives on abilities to complete objectives▪ Coordinated with civilian agencies, liaisons, contractors, and law enforcement to facilitate organization functions

Neosho, Missouri, United States

▪ Administer seventy (70) virtual servers using Scale Computing HCI (hyper converged infrastructure) and four (4) Digital Watchdog NVRs▪ Co-manage network infrastructure across eleven (11) sites including Palo Alto firewalls, Aruba wireless technology, and Aruba/Juniper Switches▪ Provide tier three (3) support for helpdesk tickets in support of 5000 users▪ Implemented account automation for 5000 users based on location, position, and function

Carthage, Missouri, United States

▪ Prepared, presented, and executed a $300,000 Information Technology annual budget, as well as projected future capital projects ▪ Designed, implemented, and managed a secure network spread across ten (10) locations using virtual private network (VPN), wide area network (WAN), local area network (LAN), and wireless technologies▪ Migrated to a city-wide Voice over IP (VoIP) phone system, including eFax, that recovered cost during first year of operation▪ Negotiated contracts and consolidated printer/copier operations throughout city departments

Carthage, Missouri, United States

▪ Developed and published new website to increase web visibility for the organization with Google analytics▪ Conducted user support operations across seven (7) sites▪ Maintained user hardware and devices in law enforcement setting

Master Of Business Administration - Mba, Information Technology Management

Bachelor Of Science - Bs, Information Technology - Security