Primary overseer and contact of the Church Management System through membership monitoring, engagement, and retention. Creating all church-wide assessments. Provide weekly, monthly, and quarterly analytics and trends of our church intake per the yearly vision goals. Creating and overseeing the automated communication system for the 90-Day Experience. Recruit and train volunteers in Data Entry and New Member Fellowships. Primary overseer and contact person for all new members. Create all new members 90-Day through six-month communications via automation and videos via weekly, monthly, and quarterly check-ins and letters. Create and oversee the First Time Visitors' Experience and six-month follow-up system.Benevolence and Community Resources Sr. DirectorSenior leadership for approving escalated request from staff: Director and his Assistant to empowerment benefit for membership and community. Revamped and reconstructed policies and procedures of both ministries under Member Care

Identify, pursue, or expand strategic business opportunities and partnerships with businesses, schools, nursing homes, and day care facilities. Implement organizations strategic goals and objectives, programs and initiatives for employee appreciation and development of stress free lifestyles. Conduct Stress management seminars and workshops.KEY ACCOMPLISHMENTS:Control direct sales, one point of contact for image, and stress relief.Assist clients with financial concerns to eliminate stress while providing debt management and business development.Deliver one on one consultation to customize a life plan.

-Building key relationships with decision maker to develop and close sales opportunities across commercial segment-Grow revenue by managing sales pipeline to quota attainment to forecast expected wins-Consultative selling identifying pain points and quarterbacking sales and aligning my team to deliver and close sales in a channel driven environment

Responsible for generating revenue through direct sales of Sage small business products via outbound calls to marketing generated leads for the Sage Business Cloud Payroll cross sell business in an assigned territory. Maintains an active pipeline, calls on prospects and works with the prospective customer through the entire sales cycle. Works to coordinate internal resources as necessary to help close opportunities such as with a Sales Engineer or Support. Communicates with customers and prospects with open ended conversations and address general business needs of the customer and how they can benefit from the use of Sage's products. Displaying a broad and deep knowledge of Sage and the competitive edge. Provides guidance and coaching to other account executives as well as Inbound. This includes team trainings and peer to peer coaching sessions. Called on to act as team lead when manager is out by handling medium level tasks including reporting. Flexible to cover an open territory.

Managed all aspects of an assigned territory based on existing Sage customers and their associated channel partners. Met and exceeded 100% of the assigned individual revenue quota. Utilized customer relationship management tools to track and maintained accurate records of all activities, target close dates, sales potential and close probabilities. Regularly followed up on existing opportunities at the channel partner and customer level to increase close rates and decrease the sales cycle.KEY ACCOMPLISHMENTS:Lead Sage Foundation Ambassador for Lawrenceville campus to develop community involvement and awareness to all colleagues to increase volunteerism. Collaborated with other Ambassadors and volunteer organizations, such as Junior Achievement to grow our sphere of philanthropic influence. Awarded Q17 Gold tier sales performance award. Selected to manage renewals for the department. Developed playbook and communicating standards associated with renewals that was adopted as a process department wide. Aligned and qualified opportunities with the associated channel partner or managed the sales process directly when applicable. Developed and maintained a strategic plan to proactively engage with assigned customers and channel partners on a consistent basis. Worked with customers and channel partners to resolve open issues and escalate customer satisfaction issues to the appropriate internal or external resources where applicable.

Provide professional consulting and procurement services for Internet, Data, Voice, and Cloud solutions. Experienced and committed in helping businesses tackle the strategic, operational, support and cost-containment challenges surrounding their communication services in the USA and around the world.

Consistently came up with innovative ways to increase revenue by using strong closing skills for prospective clients selling a suite of products. Utilize the Customer Relationship Management (CRM) tool, SalesForce, to efficiently manage leads, opportunities and accounts that assist with effective communication with current and prospective clients.KEY ACCOMPLISHMENTS:Developed new prospects through effective warm and cold calling from partner referrals.Successfully achieved sales targets and personally produce average annual sales volume.Ranked as Number 1 in department for the year 2015.Managed implementation and initiation of account creation while equipping customer’s to understand and utilize self-service features thereafter.

Evaluated the needs and concerns of the customer to highlight added values and ensure all clients have a full understanding of products and services; translated to stronger closing skills. Proactively contacted potential clients to market fuel card product suite.KEY ACCOMPLISHMENTS:Committed to exceeding sale target goals and employing successful benchmarked strategies to increase account acquisition.Established rapport with sales VP to obtain feedback on performance.Effectively managed promotional/advertising budgets resulting in a 30% increase in overall metrics.

Elimintating stress is my number one priority. Stress seminars and workshops were available for helping employers create a more productive workplace environment. Services were used for recognition and rewards for employee work and dedication as well as a great compliment to employee wellness plan. Pampered employees at the workplace, while teaching them how to relax and develop coping skills for stressors in life. Taught breathing and guided imagery exercises, as well as spa treatments. Left employees feeling refreshed and rejuvenated - and thanking that their boss for being the best!

Strongly emphasized on leadership by example and firm management skills in the areas of inventory control, accounts receivable, delegation, conflict resolution, and cash control. Attentive to detail and able to keep a finger on the pulse of the store and staff at all times.KEY ACCOMPLISHMENTS:Actively develop and maintain a team approach in the day-to-day, month-to-month, and year over year management of the store, achieve budgeted sales and profit projections while directing associates.Established effective coordination of store activities in a manner, which maximizes sales, earnings, customer satisfaction, and the development of personnel.

This is a business partner that is available to assist with stress relief in the area of finances. A diversified financial services professional will be assigned specializing in debt management, income and asset protection, and a wide range of consumer and commercially-oriented products. My company offers an educational and solution-based approach to solving the needs of the consumer.

Single handedly manned a company mailbox for the entire IDEN (Nextel) network to resolve escalated troubleshooting issues with adding insurance plan. Point of contact for TEP, ERP, ESRP. Security cleared Customer Service advocate that manages the life-cycle of employee accounts, (EBP, EDRP, EPPP) with troubleshooting or technical support questions and data and network issues. Customer liaison for over 175 business and corporate government accounts. (Ex. Project Solution Group, Public Sector, State & Local Government, DOD, Law Enforcement).KEY ACCOMPLISHMENTS:Resolved Tier 2 level technical troubleshooting issues over air waves for cellular services and processed insurance claims.Developed, implemented, communicated and administers sales incentive programs, plans, policies and quotas with Government FSS/FLE contracts.Delivered nationwide support to Sales Representatives in the field by policy setting and administrative coordination. Handpicked for complex projects that included troubleshooting for sensitive customers; Coca Cola, Arby’s.

Managed 60-90 associates in call center for catalog company in call center Provided techniques to improve associate's performance with selling techniques and streamlined process for manual orders to reduce cost and promote efficiencySpecial Committees-Provided techniques to improve associate's performance with selling techniques and streamlined process for manual orders to reduce cost and promote efficiencyHandled escalated issues as the last line of defense

Handled Administrative duties and billed patients accounts for medical treatmentInitiated contact for insurance claims and policies and handled collections for delinquent accountsProcessed monthly claims for payment