Sebaetseng M.A Monnye Email & Phone Number

Johannesburg Area

- Developing websites/applications utilizing Angular, HTML5 and CSS3/SASS- Consistently creating well-designed and thoroughly tested code using best practices for website development, including mobile and responsive site design. - Creating websites and user interfaces, using standard HTML/CSS practices, while incorporating data from back-end databases and services. - Develop or validate unit-testing, addressing all browsers and devices to ensure various computers can access the content. - Meet regularly with business stakeholders and management to understand and refine business and functional requirements and determine project scopes and specifications. - Develop and maintain strategic operational systems, tools, and processes, including participation in tactical and strategic development projects. - Ensure software stability via regression, support quality assurance, and perform unit and user-acceptance testing to identify bugs and ensure production operations run successfully. - Work quickly and carefully to complete small edits requested by customers, develop plans for completing larger projects, collaborate with colleagues, and suggest new solutions to improve existing websites. - Partaking in rapid development projects and prototyping - Perform UI designs and coding, creating reusable objects and templates, wireframes for web pages and email templates; manage maintenance, updates, expansions, and scaling of each design.- Maintain updated Knowledge of new and emerging industry trends and technology. - Perform code reviews within the project teams. - Manage and/or mentor junior members of the team.

Johannesburg Area, South Africa

- Overseeing the technologies, tools and techniques used within the team- Worked closely with the business and Engineers on issues related to design and requirements- Ensured the development standards, policies and procedures are adhered to. - Drive change to implement efficient and effective strategies as advised by management- Develop and implement IT standards and procedures to aid in the development of high-quality software. - Ensure that all Engineers within the team understand and follow existing IT standards.- Work closely with other team leaders and development teams when necessary to create software that is cohesive.- Work closely with peers in the business to fully understand the business process and requirements.- Gain enough business knowledge to be able to actively participate in specifying software solutions for business needs.- Ensure that all software developed within your team satisfies the business requirements as specified.- Ensure that projects are accurately estimated and delivered to schedule- Show flexibility to respond to the changing needs of the business.- Actively contribute to the process of continual improvement, with regard to self, team and systems- Perform 3rd line support as required

Centurion

- Analyze the project requirements- Raise the software request based on project requirements- Performed Manual Testing according to software requirement- Prepare the quality checklist based on the project specification- Demo to end users before implementation- Troubleshooting all user issues during implementation

Centurion

- Effectively addressed complex bugs. - Implemented and updated application modules under the direction of Senior Software Developers. - Successfully worked at an independent level, while also serving as an effective and enthusiastic collaborator. - Performed automated testing tasks and developed complex features routinely.- Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk.- Effectively coded software changes and alterations based on specific design specifications.- Worked to solve complex problems using the latest in Cloud, Mobile, and Web Technologies. - Developed and presented findings and solutions to audiences including senior executives and stakeholders.

Centurion

- Developing reports on ALV layout in SAP ABAP.- Analyzing functional specification and preparing technical specification.- Draft coding according to the requirements.- Debugging on the issues related customized programs.- Working on new requirements like user exits/reports/forms and other enhancements.- Interfaces- Interacting with On-site team and client to resolve issues in the given objects.- Corrections/additions in existing reports/forms and other enhancements.- Executing all objects prior to formal delivery.- Testing programs as per test plan attend periodic technical updating training sessions.

Centurion

- Provide world class technical support service in the iStore,- Complete a job card for technical support / repairs,- Coach customers on technical issues- Liaise with service providers to solve technical and asset problems,- Execute technical support desk booking procedure,- Maintain IT system in the store.- Coach customers on technical issues(Security, Deployment, Management)- Receive, issue and process units for technical repairs / software upgrades / data transfers.- Advise customers on returns, refunds and repairs and execute the processes,- Execute back up and data transfers.- Attend periodic technical updating training sessions.

Johannesburg Area, South Africa

- Use technology tools as directed and within established guidelines by the business end-user call center,- Load all products and services on the systems as required by customers,- Courteously and timeously answer all inbound telephone calls, - Educate business end-users about the organisations products and services and direct them towards available resources for self-help, Continually improve existing processes and procedures to enhance effectiveness, efficiency and performance,- Sort, accumulate and analyse information about a particular situation or problem to assist with problem solving,- Enter customer data and other information on the relevant systems,- Continuously improve knowledge around new technology in cellular telecommunications Problem solving, - Draw up comprehensive action manager notes for all transactions,- Escalate any anomalies or issues of concern where there may be underlying problems,- Ensure accurate logging of all calls,- Offer input and judgments relevant to own technical expertise and experience,- Perform ad hoc projects on an occasional basis as required.

Bloemfontein, Free State, South Africa

- Analysed system problems, ran preventive tests, - Assisting with the analysis of the problem and - Training the user- Installing software updates, upgrades and configuring new system- Testing and servicing equipment, - Solving identified problem in respect of equipment including Pos devices, copy machines, Xerox scanner, printers, etc.- Always stayed up-to-date about software,- Troubleshooting, diagnosing, solving, replacing parts- Established solid work interactions with customer and employee alike,- Gathered information and customer feedback to establish client requirements- Providing support to customers- Assisting with developing weekly and monthly reports.

London, United Kingdom

- Serviced client queries via email and issued credit notes. - Tested faulty return merchandise and prepared reports on findings. - Tracked missing client merchandise using order codes.- Uploaded online orders and prepared the orders for warehouse packers. - Supported the picking and packing of client merchandise during peak times.