Oversee the graduation of trainees completing the required training to become first seat drivers. The professional driver onboarding program is one that is committed to growing seated driver count and reducing recruiting costs. Responsibilities and duties: * Triages incoming calls and takes timely action to resolve outstanding issues cradle to grave* Performs outbound calls to trainees for weekly check-ins and validating weekly progress* Performs outbound calls to career coaches for bi-weekly check-ins* Regularly communicate with operations staff on career coach and trainee exceptions when it comes to training progress or deficiencies that would require an address from operations* Responsible for seating trainees and career coaches according to pre-set plans* Coordinates the meeting location between career coach and trainee with internal stakeholders; includes arranging transportation and overnight accommodations per company guidelines* Processes after-hours travel reimbursements as necessary per standard operating procedures* Assists with conflict resolution and provides written documentation when needed* Enters timely payroll adjustments for career coaches and trainees* Assists with the creation of plans for appropriately seating trainees and career coaches* Operates as a key agent to increase trainee survivability and drive overall program growth* Will operate as a program advocate; includes the overall program, its career coaches, and its trainees* Work with internal stakeholders to create upgrade plans and travel arrangements for trainees* Serves in a coaching capacity for the career coaches and a career success mentor for the trainees* Works through daily & weekly “board checks” to ensure frequent visibility on career coach and trainee statuses* Responsible for maintaining high data integrity* Develop and maintain positive working relationships with career coaches and trainees

Audit all HR documents such as I-9’s and tax forms and make corrections where needed, review and correct Safety Audits, arrange travel plans for employees that require travel, problem solve and assist employees in the onboarding process, E-Verify, attend and participate in all department meetings, communicate effectively via email, Microsoft Teams, and by phone. Hire drivers in a timely manner.

Make cold calls to potential employees, administer drug screens, complete onboarding process for applicants, communicate with customers via email and phone, and provide excellent customer service.

Pressure wash the outside of chemical totes ensuring a clean look, operate 4 shower heads that thoroughly cleaned the inside of chemical totes, repair tote cages and finally properly dispose of non usable totes.

Make contact with every contractor on site and check them in, provide count of total contractor on site to shift supervisor, check in and out every individual guest including delivery drivers, occasionally patrol areas and ensure nothing is suspicious, deny entry to those who are unqualified i.e. contractors banned from site, keep security booth clean and ready for the next security officer.

Deliver food orders to customer's designated location including residential and commercial in a timely manner with food still intact and fresh. Provide customer service and practice proper COVID-19 safety precautions. Patience and self discipline was a must.

Complete shift paperwork, count money from registers, fax shift paperwork to corporate headquarters daily, run a good labor percentage by keeping it as low as possible consistent with sales that hour, organize invoices from vendors, manage a team of 10 or more employees, provide excellent customer service, and communicate with GM and DM daily. •Made daily reports•Handled the daily counts•Handled day to day operations•Generated Sales Reports•Responsible For Employees

Count all inventory, assist customers with finding the correct forklift mechanical part, maneuver through AS400, answer phone calls, up-sell products, ship and receive products from store, deliver orders to customers, assist customers via email, load and unload truck with shipment order

Basic data entry, answer phones, translate, utilize a fun and positive energy while on Facebook Live, cold call potential clients, email existing clients, interview candidates, administer drug screens, E-Verify all employees, provide exceptional customer service, use Microsoft Excel and Outlook, maneuver between 3 different computer programs simultaneously.

Pick sold products from warehouse and prepare for shipping with FedEx or UPS labels, load products into FedEx or UPS truck when ready, unload raw products from trucks every week, count inventory, sign off on paperwork, assemble cardboard boxes for products, safely maneuver 2 different types of forklifts according to OSHA standards, and consistently stay on task.

Make cold calls to customers, set appointments with clients, close sales, provide exceptional customer service, meet or exceed quotas, build rapport with customers, assist customers by providing them with a state of the art automation system for their home to give them that peace of mind and know that their home is secure, work independently and with a team.

Assist clients with their Medicaid and Food Stamp cases, process renewals, data entry, answer phone calls, translate, fax Medicaid and Food Stamp renewals, communicate with work associates via email, translate, and provide exceptional customer service. • I became the go-to person for clients because of my customer service skills

Reach out to customers with the mission of attracting their business to the restaurant, provide a happy experience for customers, present new ideas and plan a strategy in order to stimulate sales growth, and assist with restaurant duties. I help give the face of Chick-Fil-A a professional and friendly face to familiar and unfamiliar customers.

Diligently display excellent customer service, communicate with car insurance agencies, suggestive sell protection insurance to customers, pick up and drop off customers, answer phone calls, provide customers with a guaranteed satisfaction, market weekend specials, and meet or exceed the required quota.• Our Dalton Branch received the Best Customer Service Award