Alyssa Mossotti Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

• Assist guests, answer questions, and upsell products for increased sales.
• Ability to anticipate needs and provide outstanding customer service.
• Efficiently handle multiple conflicting priorities.
• Operate in a fast-paced environment; multi-task and prioritize responsibilities while maintaining a service-minded attitude.
• Involve guests in conversation and deliver personalized service.
• Work independently and as part of a team to complete assigned tasks.

Charlotte, North Carolina Area

• Greeted customers as they entered the showroom. Ensured all customers were greeted and attended to while in the store.
• Answered a multiple-line phone and directed callers to design consultants.
• Balanced daily business account folders, reconciled accounts, and processed end-of-day reports.
• Worked with clients that have had unfavorable experiences, recorded the information from interactions, and addressed concerns with empathy.
• Directly assisted Store Manager, District Manager, and Regional Manager.
• Responsible for promptly opening and closing of the store.

Charlotte, North Carolina Area

• Interacted with guests daily, answered questions, supplied recommendations and provided exceptional customer service.
• Prioritized service requests from both bar patrons and waitstaff.
• Followed prescribed health & safety guidelines.
• Operated in a fast-paced environment; multi-tasked and prioritized responsibilities while maintaining a service-minded attitude.
• Engaged guests in conversation and provided first-class service.

Charlotte, North Carolina Area

• Multi-tasked, prioritized responsibilities, and provided excellent customer service while maintaining a service-minded attitude.
• Created a safe environment by keeping areas clean for guests and staff.
• Worked both set and flexible schedules, filling in when needed.
• Anticipated needs and provide outstanding customer service.

Charlotte, North Carolina Area

• Interacted with guests daily, answered questions, supplied recommendations and provided exceptional customer service.
• Prioritized service requests from both bar patrons and waitstaff.
• Followed prescribed health & safety guidelines.
• Operated in a fast-paced environment; multi-tasked and prioritized responsibilities while maintaining a service-minded attitude.
• Engaged guests in conversation and provided first-class service.