I enjoy interacting with people, listening to their specific needs and desires, and finding solutions that meet or exceed their expectations in an efficient and organized manner while remaining courteous and calm.I am focused on providing the best service to ensure repeated business opportunities through complete customer satisfaction.
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ParalegalAlexander Ricks Pllc Oct 2019 - Jun 2022Charlotte, North Carolina, United States -
Front Of House StaffRed Rocks Cafe Dec 2018 - Oct 2019Charlotte, North Carolina Area• Assist guests, answer questions, and upsell products for increased sales.• Ability to anticipate needs and provide outstanding customer service.• Efficiently handle multiple conflicting priorities.• Operate in a fast-paced environment; multi-task and prioritize responsibilities while maintaining a service-minded attitude.• Involve guests in conversation and deliver personalized service.• Work independently and as part of a team to complete assigned tasks. -
Customer Care SpecialistBassett Furniture Industries, Inc. Jan 2017 - Jun 2018Charlotte, North Carolina Area• Greeted customers as they entered the showroom. Ensured all customers were greeted and attended to while in the store.• Answered a multiple-line phone and directed callers to design consultants.• Balanced daily business account folders, reconciled accounts, and processed end-of-day reports.• Worked with clients that have had unfavorable experiences, recorded the information from interactions, and addressed concerns with empathy.• Directly assisted Store Manager, District Manager, and Regional Manager.• Responsible for promptly opening and closing of the store. -
MixologistBrazwells Premium Pub Apr 2015 - Dec 2016Charlotte, North Carolina Area• Interacted with guests daily, answered questions, supplied recommendations and provided exceptional customer service.• Prioritized service requests from both bar patrons and waitstaff.• Followed prescribed health & safety guidelines.• Operated in a fast-paced environment; multi-tasked and prioritized responsibilities while maintaining a service-minded attitude.• Engaged guests in conversation and provided first-class service.
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Front Of House Staff | MixologistTreehouse Whiskey & Fork Jun 2014 - Feb 2015Charlotte, North Carolina Area• Multi-tasked, prioritized responsibilities, and provided excellent customer service while maintaining a service-minded attitude.• Created a safe environment by keeping areas clean for guests and staff.• Worked both set and flexible schedules, filling in when needed.• Anticipated needs and provide outstanding customer service.
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MixologistBuffalo Wings & Rings Aug 2012 - May 2014Charlotte, North Carolina Area• Interacted with guests daily, answered questions, supplied recommendations and provided exceptional customer service.• Prioritized service requests from both bar patrons and waitstaff.• Followed prescribed health & safety guidelines.• Operated in a fast-paced environment; multi-tasked and prioritized responsibilities while maintaining a service-minded attitude.• Engaged guests in conversation and provided first-class service.
Alyssa Mossotti Skills
Alyssa Mossotti Education Details
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Business Administration And Management, General
Frequently Asked Questions about Alyssa Mossotti
What is Alyssa Mossotti's role at the current company?
Alyssa Mossotti's current role is Legal Assistant/ Paralegal.
What schools did Alyssa Mossotti attend?
Alyssa Mossotti attended University Of North Carolina At Charlotte.
What skills is Alyssa Mossotti known for?
Alyssa Mossotti has skills like Customer Service, Administrative Assistance, Microsoft Office, Sales, Multi Line Phone, Communication, Organization Skills, Teamwork, Skilled Multi Tasker, Time Management, Great Organizer, Cooperation.
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