Anthony Pendleton Email & Phone Number

Sacramento, California, United States

Director of Project Management Office, within the Product Technology business for Savvas Learning Services. Responsible for strategic portfolio management and roadmap planning across all Savvas Product Technology domains, platforms and services. Develop, review and revise ongoing software initiative delivery approach, business prioritization, cross-domain dependency management, and risk management operations. Responsible for collaboration across a combined development, quality, program/project management, business analysis and product team of 400+ staff and partners.

Sacramento, California, United States

Senior Manager of Project Management Office, within the Product Technology business for Savvas Learning Services. Lead multiple software development domains and delivery teams across our core business portfolio, managing the overall roadmap and schedule. Partner across business groups - product, sales, services, technology, customer and technical support - to deliver improvements for our customers ahead of key Back-to-School seasonal timelines. Responsible for collaboration across a combined development, quality, program/project management, business analysis and product team of 150+ staff and partners.

Sacramento, California, United States

Senior Project Manager of Digital Entitlement Management and Business Operations, within the Learning Services Technology business for Savvas Learning Services. Lead various business improvement and customer experience initiatives around end-to-end digital licensing and entitlement, data security and privacy, and customer data integrity. Partner across business groups - product, sales, services, technology, customer and technical support - to deliver improvements for our customers ahead of key Back-to-School seasonal timelines. Provide executive roll up and facilitation, ensuring upstream awareness and alignment with strategic, business goals.

Sacramento, Ca

Senior Strategic Program Manager of Customer Service Operations, across all lines of business for Pearson North America. Build ongoing improvement model around global strategy pillars, drive large-scale initiatives across organizations (K-12, Higher Ed, Clinical, School Assessments, etc.), and partner with upstream business units - product, sales and marketing - to improve the customer experience lifecycle. Responsible for creating and delivering against an ongoing program roadmap, managing engagement between business partners and vendors, and flexing to global strategy changes.

Sacramento, California

Operations Manager of Customer Service within the State & National Assessments division of Pearson North America. Lead service organization in support of 60+ State & National educational assessment programs, manage internal and contract personnel across multiple locations, and partner with supported program teams for alignment and delivery against contractual obligations. Responsible for leading a flexible and adjusting organization (scaling between ~50-500 staff), operational, account and vendor management, proposal review, forecasting and reporting.

Sacramento, California

Project Manager within the K-12 Technology division of Pearson North America. Manage business technology and operational projects, across varied departments (product development, client services, sales, etc.). Responsible for managing scope, requirements analysis, personnel, schedules and coordinated delivery/launch.

Sacramento, California

Training Manager within the K-12 Technology division of Pearson North America. Managed a blended learning program for eleven disparate software programs, attended by nearly 200 internal staff. Responsible for developing skills competency framework, scope of training program, delivery schedule for new content, analytics/metrics reporting around the attendees' functional testing, and migration to a flipped learning model.

Sacramento, California

Senior Support Engineer within the K-12 Technology division of Pearson North America. Team lead and primary escalations engineer for a team of fifteen support engineers. Responsible for key customer account management, primary escalations point of contact for the product development team, and SQL, PL/SQL and Oracle database expert resource for the support engineering team.

Sacramento, California

Owner of Strategic Retreat, a creative gaming company that not only produces and manufactures board games, but provides script writers and designers for the electronic gaming industry. Developed, manufactured, delivered and debuted a board game (Skrall) at Gen Con Indianapolis - the largest tabletop convention in North America - all within a five month timeframe. Responsible for developing proof of concepts through final design using a successive approximation model, iterative mechanics design, graphical/presentation review, playtest coordination, international vendor management, and adherence of schedules for final market release.

Sacramento, California Area

Program Coordinator within the Supplemental Educational Services (SES) business unit of Action Learning Systems. Managed the organization efforts of hosting dozens of volunteer teachers for a range of low-performing middle schools in the greater Sacramento area. Responsible for volunteer teacher appointments and recruitment, learning materials procurement, scheduling across multiple schools, recording student involvement, and managing the data analytics/metrics reporting.

San Diego, California

Unix Administrator within the central data center for First American Title. Monitored thousands of hosted customer databases, ensuring constant up-time/availability, redundancy and backup solutions. Responsible for monitoring hosted databases, network and database load, backup operations and redundancy checks, 24/7 availability, data center DRP activation, and Korn shell scripting.

Physics/Mathematics

Networking