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@wiltonassociates.ca
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Steve Wilton is listed as Fully Managed CallMiner AutoQA--Improve your agent and customer experience while reducing your QA cost by 50%BPO 2.0--Get into Analytics with expert support, differentiating yourself and built additional revenue at Amplified Analytics, a company with 2 employees, based in Greater Ottawa Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at wiltonassociates.ca and a matched LinkedIn profile for Steve Wilton.
Steve Wilton previously worked as President at Amplified Analytics and President and Principal Consultant at Wilton & Associates Inc.. Steve Wilton holds B.Sc., Biology And Psychology, Business Minor from Mcmaster University.
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With over 20 years of experience in the contact centre industry, I am passionate about delivering innovative and cutting-edge solutions that enhance customer experience, optimize operational efficiency, and drive business growth. As the President of Amplified Analytics, I lead a team of experts in speech analytics, CX, and BPO experts, leveraging the best analytics platform in the industry, CallMiner.We offer unique managed speech analytics solutions that provide fully automated QA, collections effectiveness, omnichannel evolution, and text and journey analytics, in as little as six weeks and at a fraction of the cost of buying and deploying it yourself. We work with contact centres and BPOs of all sizes, from as small as 10 agents to as large as they get, across various sectors, including the federal government, collection agencies, telecommunications, banks and Credit Unions.We are the dominant player in the Canadian collection industry, supporting numerous agencies in improving their agents' performance and compliance, and saving operational costs. Our mission is to help our clients transform their bottom and top lines, improve their customer satisfaction and loyalty, and gain a competitive edge in their market.
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Ottawa, Ontario, Canada
Amplified Analytics is a cutting-edge speech analytics company with unique expertise in CX/Analytics and BPO world, leveraging CallMiner, the best analytics platform in the industry. We have combined that expertise to deliver the highest quality fully and partially managed analytics solutions to the contact centre and BPO industry.We work with contact.
Ottawa, Canada Area
Bringing industry best and leading practices, resources and products to the contact center Industry in North America. We help making other solutions successful if you have one that is under performing. We use our wealth of experience mapping out what is necessary to be successful and together with your help, how to achieve it. We can help you optimize your.
Ottawa, Canada Area
Corporate Deliverables:Consolidated the acquired Elix Contact Centre business with the traditional Bell Contact Centre business into a business plan. Responsible for providing thought leadership to senior management during the creation and integration of their ICT growth division while consistently exceeding aggressive targets directly (not through a.
Responsible for developing the “EVS” (Enhanced Voice) solutions market in Eastern Canada. Supported the sales team by developing defined value propositions, vertical market opportunities, sales coaching modules, funnel management and closing techniques.* Achieved 700% of quota in 2006.* Developed the Countries first Virtual Call Centre solution 2003 which.
Winnipeg, Canada Area
Sold the full spectrum of GE’s midrange, software, internetworking and broad range of IT and business services to a Winnipeg based territory of over 40 clients including public utilities, financial services and manufacturing organizations. Progressed from Product Specialist to Account Executive responsible for all of Manitoba/Northwestern Ontario.* Sold.
Responsible for building a business from scratch, offering to work for free, built a business from nothing to becoming one of the top salespeople in revenues and margin.
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Steve Wilton works for Amplified Analytics.
Steve Wilton is listed as Fully Managed CallMiner AutoQA--Improve your agent and customer experience while reducing your QA cost by 50%BPO 2.0--Get into Analytics with expert support, differentiating yourself and built additional revenue at Amplified Analytics.
AeroLeads has found 1 work email signal at @wiltonassociates.ca for Steve Wilton at Amplified Analytics.
Steve Wilton is based in Greater Ottawa Metropolitan Area, Canada, Canada while working with Amplified Analytics.
Steve Wilton has worked for Amplified Analytics, Wilton & Associates Inc., Bell Canada, Rogers/Sprint, and Ge It Solutions.
Steve Wilton's colleagues at Amplified Analytics include Sharon Acourtt Tolosa and Sannidhi Shetty.
You can use AeroLeads to view verified contact signals for Steve Wilton at Amplified Analytics, including work email, phone, and LinkedIn data when available.
Steve Wilton holds B.Sc., Biology And Psychology, Business Minor from Mcmaster University.
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