Amr Soliman Abdelaal Email and Phone Number
Amr Soliman Abdelaal work email
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Amr Soliman Abdelaal personal email
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Welcome! With over two decades immersed in the ever-evolving landscape of Information Technology, my career spans diverse domains, from user support and system administration to service management, application development, and IT management across multiple industries.My journey began by laying a solid foundation through roles in user support and system administration, gradually transitioning into pivotal service management positions. I honed my skills in application development, leveraging this expertise to steer IT departments and projects, ensuring seamless operations and effective delivery of high-quality solutions.Notably, my journey has evolved into pivotal roles as a Project Manager and Strategic Advisor. At the University of Waterloo’s CEMC, I am instrumental in driving transformative initiatives, overseeing infrastructure upgrades, fortifying the Software Development Life Cycle (SDLC), and enhancing IT governance. Managing a visionary project, I am spearheading the creation of a bespoke public website for CEMC, leveraging a tailored Content Management System (CMS).Rooted in a solid ITIL foundation, my expertise encompasses a comprehensive understanding of IT operations from various vantage points. My journey, marked by versatility and adaptability, intertwines vast industry experiences with a focused commitment to steering strategic IT initiatives.Let’s connect and explore how my multifaceted experience and strategic vision can empower your organization’s IT landscape.
University Of Waterloo
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Strategic Advisor On Information Systems At The Centre Of Education In Mathematics And ComputingUniversity Of Waterloo Mar 2023 - PresentWaterloo, Ontario, CanadaResponsible for providing strategic advice, guidance and coordination to the CEMC‘s senior leadership team to meet the CEMC’s unique information technology needs. This includes collaborating to identify short- and long-term planning goals, advising on core service IT needs, project design, implementation and deliverables, systems integration and critical infrastructure requirements consultation and support. This role is also expected to optimize and strengthen stakeholder relationships and engagement to advance the CEMC’s image, profile and reputation as a world-class mathematics and computing education leader to local, national and global audiences. -
Software Development Project ManagerBrilliant Photonics Mar 2019 - PresentKitchener, Canada AreaManage the project for design and implantation greenhouses automation and create an IoT system to monitor and control the greenhouse.Lead the Arduino microcontroller software developingWorking with the project team to create the prototype of a greenhouse integrated lighting system. -
Contact Center AgentNordia Inc. Mar 2021 - Mar 2022Waterloo, Ontario, Canada -
Deputy General Manager Information SystemsCorplease Jul 2016 - Sep 2018Giza Governorate, EgyptAchievements:• Controlled the IT budget during the currency floating period and fulfilled the department needs with a minimum extra load to the company cash flow to reschedule some purchase activities, find better payment terms or develop solutions with a lower impact on the financial term.• Managed migration project from Microsoft GP to SAP business one, with a fully integrated with the in-house developed Leasing ERP System and saving 30% of finance proccing time with this integration including managing a team of Information Systems and Finance department members and Collaborated with the SAP vendor team.· Implemented SCRUM framework and Agile principles for all software development projects, as a result, we provided solutions faster and with higher value to the business.Duties:• Plan, allocate and control Information Technology Department's annual budget• Conducted with Top Management and report the IT department projects status• Generated, Reviewed and Recorded Information Technology department members' KPIs to perform the annual appraisal and manage their career developing• Act as Product Owner for many Scrums software developing projects• Head of Systems Approval and IT Change Board Committees• Member of the Information Technology Strategy Committee• Created, maintained, and enforced the IT policies and procedures and worked closely with the Audit department to comply with corporate governance. -
Information Systems Senior Project ManagerCorplease May 2011 - Jul 2016Achievements:• Created software development lifecycle (SDLC) policies, procedures and standards to ensure all software developed in-house are within the company requirements and the targeted quality• Directed and encouraged the developing team to utilize a new DevExpress XAF framework and managed a project to create the updated Leasing System to be the first ERP system in Egypt specialized in Leasing, will dynamic workflow and security very detailed administration console, this system gives the company the opportunity to be the number one Leasing company in Egypt for the years.• Developed Reporting and BI system with dynamic capabilities to generate and modify reports in runtime by System or database administrator and includes self-service reports generators and dashboards.Duties:• Plan, allocate and control information systems annual budget• Analyze and modify company business processes• Develop a business plan for the software developing unit• Manage the information systems projects and ensure they are following the software developing lifecycle Policies and procedures• Leading the software development unit and the database administration unit• Evaluate software development and database administration unit, members• Replace the IT General Manager on a need basis -
Information Systems ManagerCorplease May 2010 - May 2011Achievements:• Planned and managed the new headquarter data center project (Exchange 2010, SCCM, SCOM, DPM, SCVMM, SQL Server 2008 R2), and delivered it on time and without any business interruption.• Implemented Microsoft Team Foundation Server and enforced all development to use the Source control, maintain the history of the source code and avoid removing any possibility of conflict in the source code.Duties:• Develop a business plan for the software developing unit• Manage the information systems projects • Leading the software development team and the database administrator• Evaluate the software development team and database administrator• Replace the IT Senior Manager on a need basis -
Assistant It. ManagerCorplease Jul 2007 - May 2010EgyptAchievements:• Created a developing team and facilitated the team members to get the maximum performance of each one of them• Created an ERP system for the company with the ability to print client contracts and related documents directly from the system.Duties:• Led the software developing team• Assisted in the development of the business plan for the unit• Maintained the corporate ERP system• Researched and designed the new headquarter data center hardware and systems as part of a team. -
Senior Software DeveloperCorplease Jan 2006 - Jul 2007EgyptAchievements:• Designed and implemented CORPLEASE CRM (Customer Relation Management) module, • Designed a Fixed Asset module that includes insurance, license and depreciation tracking that was integrated with Microsoft Great Plains 10 GL• Designed a leasing module covering leasing contracts and their payment scheduleDuties:• Conducted research to assess the company’s manual operations in order to develop necessary automated modules• Reengineering the company business operations workflow• Designed, implemented and support Microsoft SQL 2000 database -
Assistant Manager Information TechnologiesSheraton Hotels & Resorts Jul 2002 - Jan 2006Zamalik, Cairo Guvernorate, EgyptAchievements:• Implemented the Exchange Server 5.5 in the Starwood servers' forest.• Migrated the user's email data from Lotus CC-mail to Exchange Server.• Designed, implemented, and supported the General Cashier Application and its interface with the back-office application, and this application saved about 50% of the General Cashier's working time and obtain accurate reports.Duties:• Identified and resolved any problems based on 24 hours reviews• Coordinated with the hardware house for any hardware problems • Coordinated with the software house for resolving any software bugs• Prepared the monthly computer system report• Maintained a secured file for all hotel authorization codes• Applied the hotel’s contingency plan in case of emergency• Ensured that downtime report is printed on a timely basis• Ensured that back and front office data files have been backed up successfully during the night shift• Administrated the Novell NetWare 4.5 Server, MS Windows NT 4 Server, and MS Exchange 5.5. Server• Troubleshoot, controlled and administrated the Fidelio (Front Office System) and Micros (point of sales system)• Administrated and supported The Data Plus (Back Office Application)• Administrated and supported NAS PRO (H.R. and Payroll Application)• Implemented and supported the network infrastructure• Supported and maintained the PCs and printers -
Information Technology SupervisorSheraton Hotels & Resorts Apr 2000 - Jul 2002Cairo EgyptAchievements:• Instructed system users on the best practices, and decreased the support requests by 40% • Prepared an errors reporting system to support the team in finding repeated errors and focusing on them to find a permanent resolution.Duties:• Ensured that interfaces, communication & posting tasks are up through the software package & property management system • Prepared the shift checklist and reported any problems that appeared and the method of solving it indicating the solution used• Prepared system error report for every error that occurred indicating the solution used• Followed the backup procedures and ensured that backed up data reflected the last situation for hotel information• Administrated the Novell NetWare 4.5 Server and the MS Windows NT 4 Server• Troubleshoot, controlled and administrated the Fidelio (Front Office System) And Micros (point of sales system)• Administrated and supported the Data Plus (Back Office Application)• Implemented and supported the network infrastructure• Supported and maintained the PCs and printers -
Graphic DesignerKalam El Naas Magazine Jan 1999 - Apr 2000EgyptAchievements:• Designed the Logo of the Flash Magazine (one of the most popular social magazines in Egypt)• Conceptualized and Created the first issue of Flash Magazine with the Creative Team.Duties:• Designed the magazine, cover and inside pages• Implemented the Art Director Design by the computer• Responsible for the colour separation process
Amr Soliman Abdelaal Skills
Amr Soliman Abdelaal Education Details
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Physics And Computer Science
Frequently Asked Questions about Amr Soliman Abdelaal
What company does Amr Soliman Abdelaal work for?
Amr Soliman Abdelaal works for University Of Waterloo
What is Amr Soliman Abdelaal's role at the current company?
Amr Soliman Abdelaal's current role is Strategic Advisor on Information Systems at The Centre of Education in Mathematics and Computing.
What is Amr Soliman Abdelaal's email address?
Amr Soliman Abdelaal's email address is am****@****.com.eg
What schools did Amr Soliman Abdelaal attend?
Amr Soliman Abdelaal attended Ain Shams University.
What skills is Amr Soliman Abdelaal known for?
Amr Soliman Abdelaal has skills like Sql Server, Problem Solving, Teamwork, .net, Microsoft Office, Sql, Visual Studio, Software Development, Tfs, C#, Asp.net, Project Management.
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