Amr Helmi Email & Phone Number

Dubai, AE

United Arab Emirates, Saudi Arabia

Dubai, United Arab Emirates

• Implement targeted initiatives to enhance engagement and support for Strategic accounts, playing a pivotal role in closing high-value deals exceeding $1M across the region.
• Deliver comprehensive Business Value propositions to key customers, outlining total cost of ownership (TCO) and Return on Investment (ROI) figures, resulting in substantial savings of hundreds of thousands of dollars.
• Drive the development and execution of a comprehensive partner enablement program, prioritizing business value selling and platform capabilities to empower partners and drive mutual success.
• Work closely with sales leadership to develop go-to-market strategy for the region, including account planning, focused solution selling, and strategic marketing support activities tailored to the region.
• Foster a culture of collaboration and innovation within the solution engineering team, promoting continuous learning and development to stay abreast of evolving technologies and industry trends.
• Act as a key advocate for the team internally, championing their contributions and successes while advocating for necessary resources and support to optimize performance and drive results.

Dubai, Dubai, United Arab Emirates

• Recipient of the "Employee Excellence Award" in 2018.
• Recognized as a Technology Expert in Intelligent Automation solutions and business value proposition.
• Collaborating closely with customers to conceptualize, develop, and implement Automation solutions tailored to their specific business requirements.
• Played a crucial role in finalizing substantial deals with key accounts in the region, contributing personally to closing a total of $3M in deals within the first year.
• Played a pivotal role alongside the global Product Management team in delivering the latest Automation platform.

Dubai

• Oversee Pre-Sales activities to support the sales team.
• Design and implement diverse solutions including ECM (Microsoft), BPA (Nintex), and RPA (UiPath).
• Contributed to the integration of RPA as a technology partner into the company's portfolio.
• Collaborate closely with vendors to deliver tailored solutions to key customers.
• Successfully closed multiple deals alongside the sales team within the government sector in the

United Arab Emirates

• Actively support the sales team by meticulously preparing and delivering proposed solutions to potential clients.
• Develop a reputation as a trusted advisor and assume the role of 'Technical Opportunity Manager', taking ownership of ensuring the 'technical fit for purpose' for proposals presented to customers.
• Engage with clients’ post-sales activities to ensure seamless implementation and address any technical concerns or challenges that may arise.
• Foster strong client relationships by providing ongoing support and serving as a primary point of contact for technical inquiries and assistance, insuring customer success.
• Collaborate closely with internal teams to ensure successful project delivery and customer satisfaction, acting as a liaison between clients and various departments within the organization.
• Continuously monitor and evaluate the performance of implemented solutions, offering proactive recommendations for optimization and improvement to enhance overall customer experience and drive long-term success.

Abu Dhabi

• Conduct comprehensive analysis of client requirements to develop tailored technical and financial proposals that align with their specific needs and objectives.
• Serve as the primary liaison between offshore project managers and clients, facilitating seamless communication and project coordination to ensure timely and successful project delivery.
• Collaborate closely with the Sales team to identify and capitalize on new opportunities within existing accounts, leveraging deep understanding of client needs and industry trends.
• Proactively identify opportunities for upselling and cross-selling additional products or services to maximize account growth and revenue generation.
• Provide ongoing support and guidance to clients, serving as their trusted advisor and addressing any technical inquiries or challenges that may arise throughout the project lifecycle.
• Maintain regular communication with clients to ensure their satisfaction and gather feedback for continuous improvement, fostering long-term partnerships and driving customer retention.

Dubai

• Collaborate closely with the sales team to provide technical consultancy and expertise on a diverse range of Enterprise Content Management solutions, leveraging deep understanding of client requirements and industry.
• Take ownership of preparing engaging presentations, demos, and proof-of-concepts (POCs) to effectively showcase the capabilities and value proposition of proposed solutions to prospective customers, contributing to.
• Assist in the development of comprehensive technical proposals, working alongside senior team members to ensure accuracy, relevance, and alignment with client needs and project objectives.
• Act as a proactive liaison between the sales and technical teams, facilitating clear communication and coordination to address customer inquiries, gather feedback, and refine proposed solutions to better meet customer.
• Continuously expand technical knowledge and proficiency through training programs, self-study, and hands-on experience, positioning oneself for growth and advancement within the pre-sales function.