At Telecom Egypt, our team consistently resolved customer inquiries and technical challenges, enhancing client satisfaction and service quality. My role as a Customer Service Representative and Technical Support Specialist allowed me to contribute to the implementation of new services, applying my skills in communication and call center development.Previously, as a Recreation Coordinator at Holiday Inn & Suites Al Jubail, I organized activities that brought joy and relaxation to our guests. The competencies honed there, including meticulous planning and a commitment to maintaining a pristine and secure environment, paralleled my dedication to customer well-being at Telecom Egypt.