Amro Hadad Email & Phone Number
Who is Amro Hadad? Overview
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Amro Hadad is listed as π Transforming Ideas into Results: Leading Outsourcing Solutions for Business Growth π and Success π‘ | Client Relations Executive at LeadLink Solutions πΊπ² π΅π πͺπ¬ at Swiftee, a company with 4 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Amro Hadad.
Amro Hadad previously worked as Dispatch Coordinator at Swiftee and Operator at Swiftee. Amro Hadad holds Digital Marketing from The Open University.
Email format at Swiftee
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About Amro Hadad
Dynamic and accomplished Business Development Executive with over eight years of experience in the tech and BPO sector, specializing in driving customer success and fostering robust account relationships. I have propelled my career forward at leading companies such as MedRite+, Centro Global Solutions, LeadLink, Google, and Global Investment Vault, now thriving at Swiftee Ltd. In my current role, I innovate customer success strategies and deliver top-notch customer service. Key achievements include:Spearheading 200+ Healthcare employees in the Patient Support Center Operations at MedRite+ nurturing long-standing client partnerships with New York City Health Department for COVID-19 Testing and Vaccinations campaigns across New York state.Executing strategic account management initiatives at LeadLink, leading to increased customer retention rates and a significant uplift in renewal sizes through effective upselling and account growth strategies.Developing and implementing tailored solutions at Global Investment Vault, enhancing customer loyalty and achieving a 25% growth in customer lifetime value.Championing business development efforts at Centro Global Solutions, consistently exceeding sales targets by at least 30% year-over-year and improving customer satisfaction and retention metrics.As a Business Development Executive, I am committed to:Identifying and capitalizing on growth opportunities to drive revenue increases and expand market share.Utilizing data analysis to inform decision-making, improve customer experiences, and tailor our offerings to meet the ever-evolving needs of our clients.Leading cross-departmental teams to foster collaboration and innovation, ensuring the delivery of comprehensive technology solutions that exceed customer expectations.
Amro Hadad's current company
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Amro Hadad work experience
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Operator
Customer Relationship Executive
Current
Patient Support Center Operations Manager
- Led a team of Medical Assistants working directly with New York City Department of Health in the At-home COVID-19 vaccination and At-home COVID-19 PCR testing projects.- Grew Operations Team from 3 employees to 30+ during the pandemic - Achieved and maintained a steady client satisfaction rate (88% to 92%)- Automated 90% of our reports- Responsible for.
Deputy Supervisor Of Technical Operations
Subject Matter Expert
- Applying subject expertise in evaluating business operations and process.- Create and update existing SOPs and cascade down to the staff- Conduct daily meetings and weekly workshops with MedRite Clinics to minimize the gap between the Patient Support Center and the Clinical Operations at the clinics as well as cascading down the daily updates to the.
Customer Experience Specialist
- Fulfill patient's requests via phone, email and chat. - Establish and maintain effective and co-operative working relationships provide excellent patient experience. - Identify and asses patients' needs to achieve satisfaction. - Provide accurate, valid and complete information by using the right methods/tools. - Go the extra mile to engage patients.
Subject Matter Expert
- Conducted comprehensive market research and analysis to provide clients with insights on local realestate market trends, property values, and rental rates.- Advised clients on real estate investments, evaluating potential opportunities, assessing risks, andrecommending strategies to maximize returns.- Guided clients through property transactions.
Customer Success Specialist
Loan officer responsible for:-Analyzing financial data and preparing financial statements. -Decide the eligibility of providing the loan based on the statistics of each client's statements.-Qualify clients for a personal loan.
Customer Experience Specialist
Customer Service Specialist-Resolve customer complaints via phone, email and chat.-Select and explain the best solution to resolve the customer's problem.-Respond to daily emails-Ensuring target achievement (Service level, average handling time..etc.)
Strategic Sales Specialist
-Handling SEO and digital marketing strategies for different businesses in Sydney, Australia.-Adjust the categories and manage businesses' Google listings on Google Maps. -Develop an optimized solution for a cost efficient pay per click ads on Google's first page using different keywords-Analyze keywords trends and frequencies using Google search analytics
Colleagues at Swiftee
Other employees you can reach at swiftee.co.uk. View company contacts for 4 employees →
Abigail Mouses
Colleague at SwifteeUnited Kingdom, United Kingdom
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David Miles
Colleague at SwifteeEgypt, Egypt
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Mirza Qadeer
Colleague at SwifteeLuton, England, United Kingdom, United Kingdom
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Dmitry Skokov
Colleague at SwifteeLondon, England, United Kingdom, United Kingdom
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Filip Watson
Colleague at SwifteeLondon Area, United Kingdom, United Kingdom
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Yitzi Ifergan
Colleague at SwifteeLondon, England, United Kingdom, United Kingdom
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Sarah T
Colleague at SwifteeUnited Kingdom, United Kingdom
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Lana Linkolin
Colleague at SwifteeLondon Area, United Kingdom, United Kingdom
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Pinchos Tunk
Colleague at SwifteeGreater London, England, United Kingdom, United Kingdom
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Henry Salas
Colleague at SwifteeVatican City, Holy See (Vatican City State)
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Amro Hadad education
Frequently asked questions about Amro Hadad
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What company does Amro Hadad work for?
Amro Hadad works for Swiftee.
What is Amro Hadad's role at Swiftee?
Amro Hadad is listed as π Transforming Ideas into Results: Leading Outsourcing Solutions for Business Growth π and Success π‘ | Client Relations Executive at LeadLink Solutions πΊπ² π΅π πͺπ¬ at Swiftee.
Where is Amro Hadad based?
Amro Hadad is based in London, England, United Kingdom while working with Swiftee.
What companies has Amro Hadad worked for?
Amro Hadad has worked for Swiftee, Leadlink Solutions, +Medrite Urgent Care, Medrite Urgent Care, and Global Investment Vault.
Who are Amro Hadad's colleagues at Swiftee?
Amro Hadad's colleagues at Swiftee include Abigail Mouses, David Miles, Mirza Qadeer, Dmitry Skokov, and Filip Watson.
How can I contact Amro Hadad?
You can use AeroLeads to view verified contact signals for Amro Hadad at Swiftee, including work email, phone, and LinkedIn data when available.
What schools did Amro Hadad attend?
Amro Hadad holds Digital Marketing from The Open University.
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