Amr Fayed Email and Phone Number

• Managed a team of six commission professionals’ sales, while overseeing the full team.• Achieving the target (monthly, yearly).• Making sure of the safety of all exhibits.• Follow up the Warehouse and the delivery movement in sufficient time.• Follow up the show room customers.• Set the weekly schedule.• Reporting any issues according to products and sales to the Retail Manager.• Receiving the products from the Warehouse and display them in creative way.• Receiving all customers complains and solves them in sufficient time.• Follow up the sales orders and the payments.• Follow and support the marketing department (marketing segmentation, campaigns, social media…).

1.Managing the performance and development of the showrooms staff toensure the needs of the business are met.2. Organising all advertising, planning showroom events and launchingincentive programs.3.Providing a first class customer experience to clients.4. Greeting all customers who come into the show room in a professionalmanner.5.Ensuring that all quotations detail the correct prices and products toprevent future complaints or problems from occurring.6. Organising and developing all promotional activity within theshowroom in a way that maximizes sales.7. Invoicing clients in a professional and timely manner.8. Following up on all sales leads.9.Making sure that customer complaints are dealt with a timely andefficient manner.10. Reporting any issues to the Branch Manager regarding stock orsuppliers.11. Keeping the showroom area tidy and free from any potential hazards toboth customers and employees.12. Maintaining and updating content on the company website and socialmedia pages.13. Pulling sample requests and maintain a sample library.14.Completing showroom administration and ensuring compliance with allpolicies and procedures.

1.Managed a team of fourteen commission sales professionals, whileoverseeing a full team of forty-four. 2.Developed daily, monthly, and yearly goals to exceed gross margin, netpromoter, and warranty goals.3. Managed budgets and inventory ensuring effective cost controllingspending4. Maintained payroll, general accounting, and petty cash funds in adetail-oriented manner5. Achievements: generated up to $8,000 in weekly sales by directing staffmembers on their respective clients

1.Recommended products based on customer needs and desires,answered questions regarding products2. Maintained a knowledge of sales, promotions, store policies, andsecurity practices3. Prepared sales slips and contracts, arranged delivery and facilitatedspecial requests and orders4.Sold ancillary products such as insurance and service contracts,arranged financing options for customers5. Provided knowledgeable, honest, and superior customer service