Amr Hamouda Email and Phone Number

• Monitoring and controlling for 60 Hardee’s restaurants evaluations both OA & QA, core menu products quarterly evaluations, new products & samples evaluations• Coordinate training sessions with different suppliers (Lamb Weston, Diversey & Eco Lab).• Conduct an OA session for developing Restaurant General Managers• Determining, negotiating and agreeing on in-house quality procedures, standards and specifications• Assessing customer requirements and ensuring that these are met• Setting customer service standards• Specifying quality requirements of raw materials with suppliers• Investigating and setting standards for quality and health and safety• Ensuring that manufacturing processes comply with standards at both national and international level

• Responsible for Hardee’s restaurants evaluations both OA & QA, core menu products quarterly evaluations, new products & samples evaluations.• Overlook KFC CER team and conduct DC internal audits. •working with operating staff to establish procedures, standards, systems and procedures.• Determining training needs.• Acting as a catalyst for change and improvement in performance and quality.• Directing objectives to maximize profitability.• Recording, analyzing and distributing statistical information.• Monitoring performance.