• Manage network and system performance, conduct troubleshooting, security patching, and maintenance.• Manage and administer VMware virtualization infrastructure, including vSphere, ESXi, and vCenter.• Collaborate with other departments and professionals in the development of IT systems.• Implement Strong Security Measures. • Design and execute Training and Awareness Programs implementing cybersecurity training and awareness programs for employees to enhance their understanding… Show more • Manage network and system performance, conduct troubleshooting, security patching, and maintenance.• Manage and administer VMware virtualization infrastructure, including vSphere, ESXi, and vCenter.• Collaborate with other departments and professionals in the development of IT systems.• Implement Strong Security Measures. • Design and execute Training and Awareness Programs implementing cybersecurity training and awareness programs for employees to enhance their understanding of threats and security best practices, thereby reducing human error-related vulnerabilities.• Conduct regular vulnerability assessments and penetration tests.• Create and put into place a backup plan to minimize downtime and outages for all IT systems.• Perform tests, troubleshooting, and quality assurance.• Define and implement firewall policies based on security requirements.• Develop and implement measures and procedures to protect IT systems from cyber threats and data breaches.• Ensure all installations, maintenance, and upgrades are carried out on schedule and to client specifications.• Monitor the performance of IT staff and provide regular feedback to improve performance.• Identify training needs within the IT team and organize relevant training sessions.• Provide technical support for users experiencing issues with computer applications or operating computer equipment.• Install secure system access for users to various departmental systems and platforms.• Direct employees in meeting quality and on-time delivery requirements, address production challenges and communicate issues to relevant managers.• Enable logging to track network activity and security events. Show less

• Fostered a collaborative and knowledge-sharing culture within the IT team, leading to improved teamwork and efficiency.• Configured Virtual Private Network (VPN) settings to establish secure connections.• Established a testing environment to evaluate the compatibility and functionality of the upgraded systems and software.• Developed a comprehensive validation plan outlining the scope, objectives, and activities involved in the CSV process.• Installed and configured servers… Show more • Fostered a collaborative and knowledge-sharing culture within the IT team, leading to improved teamwork and efficiency.• Configured Virtual Private Network (VPN) settings to establish secure connections.• Established a testing environment to evaluate the compatibility and functionality of the upgraded systems and software.• Developed a comprehensive validation plan outlining the scope, objectives, and activities involved in the CSV process.• Installed and configured servers, firewalls, backup storage, switches, and access points.• Conducted a thorough risk assessment to identify potential risks associated with the software, including data integrity, security, and regulatory compliance.• Integrated IPS with the firewall to detect and prevent malicious activities.• Executed the planned upgrades following the established schedule and deployment plan.• Documented configurations, settings, and any changes made during the upgrade for future reference.• Maximized system availability through the development and testing of contingency plans. Show less

• Supported routine maintenance activities, including updates, patches, and system checks.• Assisted in monitoring system performance and addressing performance-related issues.• Communicated effectively with users to understand and address their computer-related issues.• Maintained accurate and detailed documentation of technical issues, solutions, and troubleshooting procedures.• Educated end-users on common technical issues and preventive measures.• Used feedback to… Show more • Supported routine maintenance activities, including updates, patches, and system checks.• Assisted in monitoring system performance and addressing performance-related issues.• Communicated effectively with users to understand and address their computer-related issues.• Maintained accurate and detailed documentation of technical issues, solutions, and troubleshooting procedures.• Educated end-users on common technical issues and preventive measures.• Used feedback to identify areas for improvement and contributed to ongoing process enhancements. Show less