Leveraging strong business development and project management skills, I secured high-profile clients like Xiaomi and Switch Plus Apple and spearheaded the successful execution of their retail store fit-out projects across Egypt. Proven track record of managing multiple projects simultaneously, exceeding client expectations on schedule and budget. Highly skilled in client acquisition, relationship building, and ensuring seamless after-sales service.Key Responsibilities:Project Management:• Led the design, construction, pre-opening, and on-time launch of Mi Retail stores in San Stefano Alexandria, Zagazig, Asyut, Tanta Arab Mall, and Fayoum.• Coordinated the opening of Mi Maintenance Centers in Banha and Cairo Ain Shams.• Overseen the opening of Switch Plus Apple Retail stores in Zagazig and Tanta.• Ensured close collaboration with designers, site managers, and after-service maintenance teams.Business Development:• Successfully identified and secured new clients like Xiaomi and Switch Plus Apple, contributing to company growth.• Cultivated and maintained strong relationships with existing clients, ensuring their continued satisfaction.• Assisted in rebranding the company profile to enhance its market positioning.

Leveraging a strategic mindset and strong leadership skills, I spearheaded the growth and development of a digital marketing company and its sister companies. I excelled in building brand identity, sales tools, and high-performing teams, achieving consistent revenue growth across diverse industries.Key Responsibilities:Digital Marketing & Business Development:• Created all required sales tools (from scratch) for sales team, streamlining sales processes and boosting team efficiency.• Played a pivotal role in building the brand identity of the core company, establishing a strong market presence.• Developed and implemented a comprehensive client acquisition strategy, targeting clients across the GCC region.• Achieved impressive sales growth, closing deals and building new business from the ground up.• Provided training to all team members across three companies in sales, business development, and account management, fostering a culture of continuous learning and skill development.• Collaborated with external partners to develop and deliver effective marketing solutions.• Identified client challenges and proactively sought solutions to ensure client satisfaction and build long-term relationships.• Ensured timely client payment collection and oversaw team commission distribution.Sister Companies Management:• Managed sales moderation and account management for two sister companies, leading teams to fulfill their responsibilities and achieve sales goals.• Played a key role in closing deals for the sister companies, contributing to their overall success.

Leveraging strong project management and business development skills, I spearheaded the design, execution, and successful delivery of a diverse range of projects for government and corporate clients across the Middle East and Europe. Consistently exceeded sales targets while building a strong network of outsource partners to ensure project completion according to client needs.Key Responsibilities:Project Management:• Government & Corporate Stands: Led the design and execution of exhibition stands for prestigious clients like Dubai Immigration/DNRD at AD National Career Service 2017, AIM 2017 (Indonesian Government), Eshraqat Art Gallery (twice), Ashurst LLP at ADIPEC, Eniprom Gas & Oilfield Equipment & Services L.L.C. at ADIPEC, and Middleby Corporation.• Events: Coordinated the execution of events like Sheikh Al Murr Bin Maktoum Al Maktoum Saluki/Greyhound championship 2017.Business Development:• Client Acquisition & Management: Built and managed a client database, exceeding monthly sales targets within the government and corporate sector.• Vendor Network: Established and maintained a network of outsource workshops and vendors across UAE, GCC, Egypt, Russia, and Europe, ensuring efficient project delivery.• Tender Management: Successfully handled all Tejari Tenders for local and international events and exhibitions.

Leveraging strong sales & project management skills, I secured new clients and successfully managed over 120 exhibition flooring projects across the UAE. Experienced in generating leads, delivering presentations, and exceeding sales targets in the dynamic event industry. Passionate about exceeding client expectations and fostering successful partnerships.Successfully managed and executed over 120 flooring projects for events and exhibitions within the UAE, including:•China Home Life 2014 – DWTC•International Autumn Fair 2014 -DWTC•Opening Ceremony Skydive Dubai International Parachute Championship 2014 - Skydive Dubai•Dubai International Parachuting Championship 5th Exhibition Center -Skydive Dubai•MINA ALSALAM New Year Event - Mina Salam Hotel, Madinat Jumeriah•ArabPlast & Tekno Tube 2015 – DWTC•SGI - Sign & Graphic 2015 – DWTC•Opening Ceremony of Striet Group "world’s largest industrial park for armoured vehicles industry at the Ras Al Khaimah Free Trade Zone" – RAK•International Golden Group (IGG) Stand at Idex 2015 – ADNEC•Dubai360‬ Dome 2015 - Dubai Mall•One Direction Concert 2015 – Dubai•WETEX 2015 -DWTC•RedBull RC 2015‬ ‪- ‎Pacha Club Dubai•Gulf Print & Pack 2015 – DWTC•Blended 2015 - Amphitheater DubaiEncompassing a wide range of events, from high-profile concerts to international trade shows, and many more successful projects across diverse industries.

• Customer support and service representative• Application handling and service processing • Client Relationship management • Follow ups with ITSD complaints and Back office for technical support and services• To update current/potential customers about current promotions and processing their requests in Systems.• Achieving target on individual basis and adding onto monthly target achievement. • Cash handling, preparation of Daily reports, Monthly reports for the stock on hand• To ensure purchase orders are processed and delivered to customers on a timely and efficient manner • Customer complaint handling and follow up

• Act as a central point of contact for distribution, operations, and logistics issues• Work closely with sales, finance, production and distribution colleagues• Manage several line reports• Lead and train the team to deliver high quality work• Responsible for all processes referring to advertising from the beginning of the project to the delivery of project to the customer• Responsible for sales and marketing in the advertising department.• Following up with all workshops, designers, labors until projects are delivered• Giving designers initial ideas referring to customer needs• Arranging meetings with customers to understand concepts, delivering samples, timeline approvals, etc.• Responsible for all material purchase• Preparing project contracts as per company policy.• Had been responsible to deliver professionally more than 20 projects in Egypt, Oman and all around UAE e.g. Dubai mall, Marina mall, Sahara mall, Marina mall AD, City center Ajman, City center Dubai, City center Sharjah, Al-Ain mall, etc.

• Achieving section daily, weekly and monthly target• Replacing team members and achieving their individual target in presence of staff shortage• Reporting to showroom manager about section target, section needs, section problems with the available solution and steps we can take, individual reports about all team members, etc.• Planning a timeline for achieving the team goals plus targets in daily, weekly and monthly basis • Motivating team members to achieve the team and personal targets• Responsible for all stocks in custody• Stock taking and stock counting on daily, weekly and monthly basis• Responsible of section merchandising • Reporting to showroom manager about needed references to keep the section up to date

• Coordinating between different departments e.g. the worksite, workshop and the head office.• Keeping track of employee attendance. Assisting in payroll and human resources concerns. Making sure that employees follow company rules in safety on site.• Assisting the higher management with record keeping, administration, budgeting, petty cash, governmental paperwork such as approvals, licenses, certificates for projects.• Responsible for obtaining quotations from suppliers, then reviewing it with the management and once confirmed, sending LPO’s back to the suppliers.• Receiving, collecting and dropping payments such as cash, cheques to suppliers and clients.• Preparing project contracts as per managements’ approval.• Responsible for logistic coordination. Keeping record of inventory in the workshop and on site.• Representing the company on the work site.