Amr Nassar Email and Phone Number

• Developing and executing strategic plan to achieve sales targets and expand our customer base.• Building and maintaining strong, long-lasting customer relationships.• Partner with customers to understand their business needs and objectives.• Effectively communicate the value proposition through proposals and presentations.• Understand the competitive landscape and market trends.• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors ‘analysis.• Establish and adjust selling prices and come up with new products by monitoring costs, competition and supply and demand.• Maintain sales staff by recruiting, selecting, orienting and training employees.• Work with internal teams on behalf of clients to ensure the highest level of customer service.• Work collaboratively with the marketing teams for continuous process improvement to match our clients’ needs.• Report on key KPIs related to all teams performance. • Monitor the quality of marketing and sales information and define data improvement programs.• Building scorecards for all our clients that define their size of the business and the opportunities and value delivered to them.

•Overseeing multiple projects aimed to improve both internal efficiency and Suppliers management. •Following on vendors and team growth and actively and to ensure plans are well executed.- Work with other departments to solve vendors Issues (Aftersakes - Commercial team - Finance).-Train the vendors on how to use Jumia operational system to enhance their business. -Managing a team of 10 account managers who work closely with our suppliers to improve their operations. -Work closely with AIGX (our logistics & warehouse company) to reduce the logistics cost. - Lead the team in order to hit the KPI's.- Work on various Marketplace projects for smooth streamline.- Work on cleaning the aging stock in the warehouse.- Supervise the automated vendor incubation process & work on process improvement (analytical skills, process automation).

- Execution of the day to day operation to include planning and organizing daily work direction for buying operations department, recap of previous day's performance, planning, problem solving, performance management, and supervising and developing direct reports.- Train, coach, mentor and develop staff to achieve business objectives, also evaluate department efficiency on a continued basis.- Manage and track the employees key performance indicators (KPIs), - Supervising the stock availability at the suppliers and in the warehouse, also updating the prices on the website. - Provide reporting, monitor eCommerce flows, address errors and conduct trouble shooting exercises.- Managing the sellers incubators. - Managing the relation between buying operations team and other departments ( Purchasing team - Commercial planning - Sales - Marketing & Customer service team ). - Managing the sourcing fleet to maintain a better orders fulfillment & receiving the products in a good shape.

• Monitoring data management to keep accurate product, contract, pricing and invoicing information. • Working closely with suppliers and customers to improve operations. • Providing accurate routing information to ensure that delivery times and locations are coordinated. • Responsible to avoid out of stock situations by preparing regular Stock reorder / follow up sheets.