Amr Osama Email & Phone Number

Riyadh, Saudi Arabia

I work on the digital transformation project for Nupco called (iNupco), where transforming all Nupco operations into one digital huge system where suppliers, customers, and employees can use. I am mainly responsible for three modules (Customer Requisition, Contracting, and Receiving & Invoicing). My brief responsibility is:• Gather business requirements from stakeholders (business process departments and product categories departments), and align them together to reach a common ground.• Work intensively on the complex workflow for each system, and defining the product backlog, and priorities.• Writing user stories and PRD documents for all modules.• Working closely with other Business Analysts for other modules to be aligned on the same product roadmap and integration between modules.• Working closely with the UI/UX team to create the design screens that has better user experience and design system.• Managing technical requirements with technical team.• Delivering all required PRD and Screens upon the deadline stated by CIO and other top management.

Alexandria Governorate, Egypt

Ithaka is an innovation in the hospitality industry in Egypt.It was opened in September 2018 in the coastal, cosmopolitan city of Alexandria, The Pearl of the Mediterranean, and has grown, slowly but surely, to showcase the best of Egypt's rich culture and history to the world while adding comfort and delight to every step of your journey here in Egypt.Ithaka was set up as a starting point for unforgettable adventures and lifelong friendships, combined with essential home comforts - providing you with unforgettable experiences during your stay in Alexandria.FB page: https://www.facebook.com/Ithaka.Alexandria/

Alexandria, Egypt

Projects:● Riyadh Chamber of Commerce: Co-worked on making a complete digital transformation plan for Riyadh Chamber of Commerce that includes:o Competition Analysis and Personas.o Goals and Features.o App plan, and recommended platforms● The Registry: It’s a registry gifting app. I worked on the project from scratch and built a complete business-technical plan that includes:o Competition Analysis and Personas.o Lean Business Canvas, Finance overview, Users Flows.o Go roadmap (Goals, Features and Metrics) for all releases, as well as, Portfolio Roadmap.o User Stories for all releases.o The product is now LIVE on app store.● Jareed: It’s one of the leading Arabic Newsletters that uses high technology and AI to reach its audience. I worked on:o CAD (content and Ads management system): It’s the main project where Jareed can manage its Newsletters content and generate revenue from advertisers that promote their businesses through their newsletters.o Developing and building the new website for jareed.neto Working closely with CEO & CTO on Jareed plan to create a newsletter platform, which included:o Competition Analysis for (Mailchimp & Substack), and Personaso Go roadmap for Jareed products, as well as planning all the features for the first version of this new product.● MOIA: Ministry of Islami Affairs | Sauid Arabia. I worked on developing the two applications that serve their programs for (Hajj & Omra) to help their guests as well as the employees of the ministry.o Re-launching the two apps after 3 years of stopping.o Add geo-based locations services to the apps.o UX enhancement● NAFAS: Domestic tourism App that is authorized by the ministry of tourism in Saudi Arabia. Its purpose is to connect tourists with local service providers in the tourism industry.o Adding payment feature and integration with Hyperpayo Changing login process to include phone number, and adding it as an OTP verification method.o UX enhancement

Alexandria, Egypt

Alexandria City Launcher.

Alexandria, Egypt

Alexandria City Launcher.

Alexandria Governorate, Egypt

Alexandria Governorate, Egypt

Job Description:- Recruit, train and onboard the entire fleet of Glovers (couriers)- Be responsible for all documentation and contracts of Glovers in the city- Be there for the Glovers when they need support- Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand- Ensure that all Glovers are properly trained and prepared to provide feedback to the Glover Specialist- Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs- Communicate effectively with the local Operations Manager on customer support processes and operations- Improve processes on behalf of Glovers through projects (when necessary)- Working closely with the team to maintain the city/country operations KPIs.Our Values:- Gas: We work hard with energy and passion for what we do.- Care: We act in the best interest of a sustainable future.- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.- Stay Humble: We embrace mistakes and feedback to learn from them.- Glownership: We roll up our sleeves and get work done no matter our position and level.

Alexandria Governorate, Egypt

RA at the Wireless Research Center (WRC) working as an optical communication hardware Engineer - Aquaculture IoT project.I'm fully responsible for the under water optical communication hardware testing, setup, and development.

Alexandria Governorate, Egypt

Iconism’s focus is on our clients‘ ideas and passion to drive their brands forward. We understand the importance of the budget, adding value and generating a return-on-investment, while maintaining a world-class standard in design work and concepts.We match our service to our clients’ budget, time and expectations to provide a very unique eye catching competitive advantage.We offer creative solutions to your brand and business through our strategic and effective approach in both printed and online communication.Website: http://iconismstudio.com/

Alexandria Governorate, Egypt

Brimore is an Egyptian FMCG company established with the aim of providing high quality products to the consumer at affordable prices using direct selling as an alternative trading channel, through utilizing excess manufacturing capacity of Egyptian factories, using best in class quality systems, technology and supply chain management.Website: https://brimore.com/

Alexandria Governorate, Egypt

A logistics and organizing company, I participated as a logistics and event organizer at the following events:1- International day of peace (09/2014) 2- International Women Forum (09/2015) 3- Support to Culture Diversity and Creativity in Egypt EU program (11/2015). 4- Democracy in the 21th century (12/2015).The 4 events were organized at the Bibliotheca Alexandrina under supervision of the Peace Studies center.FB: https://www.facebook.com/Livent.LYE/

Alexandria Governorate, Egypt

I was a Summer Trainee as an Assistant Operations Manager in the Asset Management Department with Majid Al Futtaim Properties – Egypt / City Centre Alexandria.

Social Entrepreneurship

It was a five-week intense Entrepreneurship Bootcamp. I was chosen to be one of the 5 Egyptians who have been selected to join the SUSI.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Very Good

Graduation project: In-building Solutions using Visible Light Communication, with grade: Excellent.

Professional Certificate, Business Administration

It's a professional certificate in the Business Administration field from the AAST. It has 7 courses which are: Principles of Management.