Teleperformance Company Call Center inboundSales Executive:-  - Answered phone with friendly greeting to create positive inbound calling experience for customers. - Answered over 100 calls per shift to meet fast-paced call center demands.- Resolved complaints to satisfy customers and encourage future transactions.- Incorporated cross-selling, up-selling and offered promotional items to increase sales.- Built long-term, loyal customer relations by providing top-notch… Show more Teleperformance Company Call Center inboundSales Executive:-  - Answered phone with friendly greeting to create positive inbound calling experience for customers. - Answered over 100 calls per shift to meet fast-paced call center demands.- Resolved complaints to satisfy customers and encourage future transactions.- Incorporated cross-selling, up-selling and offered promotional items to increase sales.- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.- Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.- Resolved concerns with products or services to help with retention and drive sales.- Documented and detailed calls and complaints using call center's CRM database. Show less

- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.- Approached prospective clients through cold calling and emails to meet sales targets.- Backed up teller team by handling needs of new and existing customers at main counter.- Continually boosted branch production and revenue by 100% by consistently meeting all monthly and quarterly sales goals.- Processed customer requests for statements, ordering… Show more - Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.- Approached prospective clients through cold calling and emails to meet sales targets.- Backed up teller team by handling needs of new and existing customers at main counter.- Continually boosted branch production and revenue by 100% by consistently meeting all monthly and quarterly sales goals.- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.- Worked with clients to address and respond to client and partnership management issues.- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.- Solved customer challenges by offering relevant information about Credit Card or Checkbook.- Answered customer questions and explained available services such as deposit accounts, bonds and securities.- Resolved problems, improved operations and provided exceptional service.Teller:-- Assisted tellers in cashing checks by verifying signatures and amounts.- Performed teller scheduling to achieve appropriate branch coverage for business needs.- Educated customers on use of banking website and mobile apps.- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.- Managed branch vault by verifying accuracy of cash transactions.- Received checks for deposits, entered information into database and issued receipts.- Processed customer transactions promptly, minimizing wait times.- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services. Show less

- Jonathan Charles Fine Furniture is the vision of Jonathan Sowter, an English furniture designer who excels at the art of fine antique reproduction. Designing and manufacturing the highest-quality European antique replicas as well as their own unique transitional designs, Jonathan's meticulous attention-to-detail and pursuit of high-quality construction has built an impressive reputation within the Interior Design world, particularly in North America and Europe. Responsible of :- -… Show more - Jonathan Charles Fine Furniture is the vision of Jonathan Sowter, an English furniture designer who excels at the art of fine antique reproduction. Designing and manufacturing the highest-quality European antique replicas as well as their own unique transitional designs, Jonathan's meticulous attention-to-detail and pursuit of high-quality construction has built an impressive reputation within the Interior Design world, particularly in North America and Europe. Responsible of :- - Researched furniture materials and suggested pieces to clients based on budget and want.- Communicated with clients to find and design layout best suited for client needs and location.- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.- Displayed past designs and purchases to new clients to assist with creative process.- Updated customers on scheduled deliveries of furniture to homes.- Cultivated relationships with vendors and distributors to negotiate best available prices.- Followed up with clients after installation and delivery to gauge customer satisfaction.- Maintained detailed files on past transactions and designs for budget and future reference.- Maintained up-to-date knowledge of store sales, payment policies and security standards.- Listened to customer needs and desires to identify and recommend optimal products.- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.- Answered customer questions about products and services, helped locate merchandise and promoted key items.- Processed accurate credit, debit, check and cash sales transactions for more than 15 customer orders per day.- Built customer loyalty and retention by delivering excellent shopping experiences.- Developed strong rapport with customers and created positive impression of business.- Increased business sales utilizing Dinning Table and Bed Room knowledge. Show less

- Met with customers to provide information about available products and policies.- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.- Finalized sales and collected necessary deposits.- Actively listened to customers' requests, confirming full understanding before addressing concerns.- Utilized… Show more - Met with customers to provide information about available products and policies.- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.- Finalized sales and collected necessary deposits.- Actively listened to customers' requests, confirming full understanding before addressing concerns.- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 90 %.- Created sources for continuous client referrals within community and with businesses using extensive networking skills.- Delivered services to customer locations within specific time frames.- Learned new skills and applied to daily tasks to improve efficiency and productivity.- Completed paperwork, recognizing discrepancies and promptly addressing for resolution. Show less

- Offered friendly and efficient service to customers, handled challenging situations with ease.Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Prepared variety of different written communications, reports and documents.- Developed and maintained courteous and effective working relationships.- Handled 100 calls per… Show more - Offered friendly and efficient service to customers, handled challenging situations with ease.Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Prepared variety of different written communications, reports and documents.- Developed and maintained courteous and effective working relationships.- Handled 100 calls per day to address customer inquiries and concerns.- Resolved conflicts and negotiated mutually beneficial agreements between parties.- Delivered services to customer locations within specific time frames.- Developed and implemented performance improvement strategies and plans to promote continuous improvement. Show less

My responsibilities:-- Assisting customers in locating requested store products.- Handling all discounts, price changes, and customer returns accordingly.- Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed.- Operating the cash register and processing sales transactions.- Addressing customer concerns and inquiries as well as resolving customer complaints.- Unloading and unpacking store deliveries as well as… Show more My responsibilities:-- Assisting customers in locating requested store products.- Handling all discounts, price changes, and customer returns accordingly.- Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed.- Operating the cash register and processing sales transactions.- Addressing customer concerns and inquiries as well as resolving customer complaints.- Unloading and unpacking store deliveries as well as attaching price tags to all store products.- Ensuring that product shelves are well-arranged and adequately stocked with products. Show less

Miele Home Appliances company Story start from Two families have shaped the company for more than 100 years; the Miele and Zinkann families.In 1899, with 11 employees, four lathes and one drilling machine, the engineer Carl Miele and the businessman Reinhard Zinkann founded a company for the manufacture of cream separators in Herzebrock. Their guiding principle becomes the business philosophy: Immer besser.Miele the high technology and quality of Germany Agent in… Show more Miele Home Appliances company Story start from Two families have shaped the company for more than 100 years; the Miele and Zinkann families.In 1899, with 11 employees, four lathes and one drilling machine, the engineer Carl Miele and the businessman Reinhard Zinkann founded a company for the manufacture of cream separators in Herzebrock. Their guiding principle becomes the business philosophy: Immer besser.Miele the high technology and quality of Germany Agent in Egypt.- Conduct market research to identify selling possibilities and evaluate customer needs.- Actively seek out new sales opportunities through cold calling, networking and social media- Set up meetings with potential clients and listen to their wishes and concerns- Prepare and deliver appropriate presentations on products and service- Create frequent reviews and reports with sales and financial data- Ensure the availability of stock for sales and demonstrations- Participate on behalf of the company in exhibitions or conferences- Negotiate/close deals and handle complaints or objections- Collaborate with team members to achieve better results.- Gather feedback from customers or prospects and share with internal teams Show less

Assistant Construction Engineer.in international project for multi player sport in - Red Sea (Hurghada , Sharm El Shiekh , Marsa Allam).- Hotel (Makadi Bay, Swiss Hotel Concorde in Cairo & Sharm El Shiekh).- Caindian University in Cairo - Egypt.- Ministry of Youth in Egypt - Sheraton Heliopolis Branch.My Responsibility:-- Prepare and review designs and specifications for civil & sports field projects.- Prepare and review construction documents and permit… Show more Assistant Construction Engineer.in international project for multi player sport in - Red Sea (Hurghada , Sharm El Shiekh , Marsa Allam).- Hotel (Makadi Bay, Swiss Hotel Concorde in Cairo & Sharm El Shiekh).- Caindian University in Cairo - Egypt.- Ministry of Youth in Egypt - Sheraton Heliopolis Branch.My Responsibility:-- Prepare and review designs and specifications for civil & sports field projects.- Prepare and review construction documents and permit submittals- Coordinate with other design disciplines, e.g., architects and engineers- Document design changes and communications.- Manage small to medium sports field projects and engineering tasks.- Assist with the management of project delivery, invoicing, and financial performance.- Assist with the development of scope, budget, & schedule for new sports field projects & tasks- Maintain excellent client relations.- Conduct on-site inspections as needed Show less