Amr Saed Email & Phone Number

Egypt

Cairo Governorate, Egypt

Handle cash, credit or check transactions with customersScan goods and collect paymentsEnsure pricing is correctIssue change, receipts, refunds, or ticketsRedeem stamps and couponsCount money in cash drawers at the beginning and end of shifts to ensure thatamounts are correct and that there is adequate changeMake sales referrals, cross-sell products and introduce new onesResolve customer complaints, guide them and provide relevant informationBag items carefullyGreet customers when entering or leaving establishmentMaintain clean and tidy checkout areasKeep reports of transactionsProcess returns and check to see if items are damagedAnswer customers; questions and get a manager if answer does notsolve the issueBag, box or wrap packagesPleasantly deal with customers to ensure satisfaction1

Cairo Governorate, Egypt

Handle cash, credit or check transactions with customersScan goods and collect paymentsEnsure pricing is correctIssue change, receipts, refunds, or ticketsRedeem stamps and couponsCount money in cash drawers at the beginning and end of shifts to ensure thatamounts are correct and that there is adequate changeMake sales referrals, cross-sell products and introduce new onesResolve customer complaints, guide them and provide relevant informationBag items carefullyGreet customers when entering or leaving establishmentMaintain clean and tidy checkout areasKeep reports of transactions

Cairo Governorate, Egypt

Determines annual unit and gross-profit plans by implementing marketingstrategies; analyzing trends and results.Establishes sales objectives by forecasting and developing annual sales quotas forregions and territories; projecting expected sales volume and profit for existing andnew products.Implements national sales programs by developing field sales action plans.Maintains sales volume, product mix, and selling price by keeping current withsupply and demand, changing trends, economic indicators, and competitors.Establishes and adjusts selling prices by monitoring costs, competition, and supplyand demand.Completes national sales operational requirements by scheduling and assigningemployees; following up on work results.Maintains national sales staff by recruiting, selecting, orienting, and trainingemployees.Maintains national sales staff job results by counseling and disciplining employees;planning, monitoring, and appraising job results.Maintains professional and technical knowledge by attending educationalworkshops; reviewing professional publications; establishing personal networks;participating in professional societies.Contributes to team effort by accomplishing related results as needed.

Cairo Governorate, Egypt

Determines annual unit and gross-profit plans by implementing marketingstrategies; analyzing trends and results.Establishes sales objectives by forecasting and developing annual sales quotas forregions and territories; projecting expected sales volume and profit for existing andnew products.Implements national sales programs by developing field sales action plans.Maintains sales volume, product mix, and selling price by keeping current withsupply and demand, changing trends, economic indicators, and competitors.Establishes and adjusts selling prices by monitoring costs, competition, and supplyand demand.Completes national sales operational requirements by scheduling and assigningemployees; following up on work results.Maintains national sales staff by recruiting, selecting, orienting, and trainingemployees.Maintains national sales staff job results by counseling and disciplining employees;planning, monitoring, and appraising job results.Maintains professional and technical knowledge by attending educationalworkshops; reviewing professional publications; establishing personal networks;participating in professional societies.Contributes to team effort by accomplishing related results as needed.

Cairo Governorate, Egypt

Answer incoming calls and respond to customers emailsManagement and resolve customer complaintsSell products and place customer orders in the computer systemIdentify and escalate issues to supervisorsProvide product and service information to customersResearch required information using available resourcesResearch, identify, and resolve customer complaints using applicable softwareProcess orders, forms, and applicationRoute calls to appropriate resourcesDocument all call information according to standard operating proceduresRecognize, document, and alert the management team of trends in customer callsFollow up customer calls where necessaryUpsell products and servicesComplete call logs and reportsOther duties as assigned

Cairo Governorate, Egypt

The Customer Service Representative attracts potential customers by answeringproduct and service questions; suggesting information about other products andservices. Process orders, prepare correspondences and fulfill customer needs toensure customer satisfaction.Requires a high school diploma or equivalent and 0-3 years of experience in thefield or in a related area. Has knowledge of commonly-used concepts, practices andprocedures within a particular field. Rely on instructions and pre-establishedguidelines to perform the functions of the job. Works under immediate supervision.Primary job functions do not typically require exercising independent judgment.Typically reports to a supervisor or manager. The target is to ensure excellentservice standards and maintain high customer satisfaction.Open and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaint;determining the cause of the problem; selecting and explaining the best solution tosolve the problem; expediting correction or adjustment; following up to ensureresolutionMaintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting customerinformation and analyzing customer needsPrepare product or service reports by collecting and analyzing customerinformationContribute to team effort by accomplishing related results as neededManage large amounts of incoming callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships of trust through open and interactivecommunicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/team sales targets and call handling quotasHandle complaints, provide appropriate solutions and alternatives within the timelimits and follow up to ensureresolution

Cairo Governorate, Egypt

1) Receive payment by cash, check, credit cards, vouchers, or automatic debits.2) Issue receipts, refunds, credits, or change due to customers.3) Count money in cash drawers at the beginning of shifts to ensure that amountsare correct and that there is adequate change.4) Greet customers entering establishments.5) Maintain clean and orderly checkout areas.6) Establish or identify prices of goods, services or admission, and tabulate billsusing calculators, cash registers, or optical price scanners.7) Issue trading stamps, and redeem food stamps and coupons.8) Resolve customer complaints.9) Answer customers' questions, and provide information on procedures orpolicies.10) Cash checks for customers.11)Weigh items sold by weight in order to determine prices.Is being a "Cashier" your very best career choice?Our Career Interest Test will show you which careers match your interests.Our Free Personality Test will show you which careers match your personality andwhy.12) Calculate total payments received during a time period, and reconcile this withtotal sales.13) Compute and record totals of transactions.14) Sell tickets and other items to customers.15) Keep periodic balance sheets of amounts and numbers of transactions.16) Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.17) Sort, count, and wrap currency and coins.18) Process merchandise returns and exchanges.19) Pay company bills by cash, vouchers, or checks.20) Request information or assistance using paging systems.21) Stock shelves, and mark prices on shelves and items.22) Compile and maintain non-monetary reports and records.23) Monitor checkout stations to ensure that they have adequate cash available andthat they are staffed appropriately.24) Post charges against guests; or patients accounts.25) Offer customers carry-out service at the completion of transactions.5

Cairo Governorate, Egypt

Services existing accounts, obtains orders, and establishes new accounts byplanning and organizing daily work schedule to call on existing or potential salesoutlets and other trade factors.Adjusts content of sales presentations by studying the type of sales outlet or tradefactor.Focuses sales efforts by studying existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Keeps management informed by submitting activity and results reports, such asdaily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing,products, new products, delivery schedules, merchandising techniques, etc.Recommends changes in products, service, and policy by evaluating results andcompetitive developments.Resolves customer complaints by investigating problems; developing solutions;preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educationalworkshops; reviewing professional publications; establishing personal networks;participating in professional societies.Provides historical records by maintaining records on area and customer sales.Contributes to team effort by accomplishing related results as needed.