Amr Mohamed

Amr Mohamed Email and Phone Number

Senior Customer Service Executive | Customer Service Management | Leasing Coordinator | Real estate | Retail @ Momentum
Amr Mohamed's Location
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
About Amr Mohamed

Experienced customer service professional with 8+ years of expertise inhigh-demand environments, including real estate and the UAE Free Zonelottery. Proven ability to enhance customer satisfaction by 15% througheffective problem-solving and efficient support processes. Reducedaverage call handling time by 20% and increased first-call resolutionrates by 25% through optimized use of CRM, ERP, MS Office, andSalesforce systems. Consistently surpassed KPIs, improving overall teamproductivity by 30%. Certified in project management by Google, with astrong focus on streamlining workflows and delivering exceptionalcustomer experiences.

Amr Mohamed's Current Company Details
Momentum

Momentum

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Senior Customer Service Executive | Customer Service Management | Leasing Coordinator | Real estate | Retail
Amr Mohamed Work Experience Details
  • Momentum
    Customer Experience Specialist
    Momentum Jun 2024 - Present
    Abu Dhabi Emirate, United Arab Emirates
    View
  • International Capital Trading Llc
    Customer Service Executive / Leasing Coordinator
    International Capital Trading Llc Nov 2023 - May 2024
    United Arab Emirates
    Handling Leasing Move in- Move out operations of Luxury Residence tower (Nation Towers) apartments containing VIP tenants including Sheikhs, And ambassadors
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  • Alexandria Shopping Center
    Senior Customer Service Executive
    Alexandria Shopping Center Feb 2020 - Apr 2023
    Alexandria, Egypt
    Luxury hotel with a shopping arcade thatfeatures high-end retail stores sellingclothing, jewelry, and other luxury goods
  • Abu Khadra Stores
    Customer Service Officer
    Abu Khadra Stores Mar 2018 - Sep 2020
    Alexandria, Egypt
    A chain of stores offering a wide range ofproducts, including clothing, electronics,home ware, and toys.

Amr Mohamed Education Details

Frequently Asked Questions about Amr Mohamed

What company does Amr Mohamed work for?

Amr Mohamed works for Momentum

What is Amr Mohamed's role at the current company?

Amr Mohamed's current role is Senior Customer Service Executive | Customer Service Management | Leasing Coordinator | Real estate | Retail.

What schools did Amr Mohamed attend?

Amr Mohamed attended Alexandria University.

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