Andrea Ramirez Email & Phone Number

Creating a healthier future through development of innovative healthcare programs and mission-driven teams. Improving healthcare systems and support structures to drive better health outcomes for all.

Oversees the development and implementation of prioritized ambulatory and acute care clinical pathways and quality programs. Critically evaluates and refines the process of pathway development, implementation, and monitoring by collecting and acting on feedback from stakeholders and organizational leaders. Partners with Medical Director of Population Health to develop and champion population health strategy across the health system.

Seattle, Wa

•Oversees the development and implementation of selected primary care-based clinical pathways as agreed upon and prioritized by Q&V leadership and the Q&V committee •Collaborates with the BPT and PCMH teams to develop, implement, monitor, report, and improve pathways •Critically evaluates and refines the process of pathway development, implementation, and monitoring by collecting and acting on feedback from stakeholders •Fosters and maintains collaborative relationships throughout Primary Care clinical and operational teams as well as other Swedish functions (e.g., Information Services, Decision Support) related to quality initiatives and performance feedback •Develops an understanding of pathway initiatives across Swedish and Providence and leverages/adapts preexisting work within Swedish when appropriate •Integrates an understanding of externally mandated quality metrics into the development and implementation of pathways •Reviews and evaluates the application of data to measure structure/process/outcome continuum to improve quality •Collaborates in development of policies and procedures related to quality improvement as needed •Conducts employee performance evaluations for supervised staff. Regularly reviews and supports employee goals and development plans •Assists in hiring new employees and coordinating subsequent training and orientation programs. •Provides supervision and leadership of Q&V Quality Improvement Specialist

Seattle, Wa

- Work with report writers to validate and trouble shoot data in EPIC- Interpret reports to users within the operational unit -Educate users to the connection between data input and reporting output- Create and execute test plans in compliance with regulatory project requirements- Track quality data issues and recommend solutions- Help develop new user workflow, policies and procedures collaboratively to improve patient care- Actively participates in EPIC weekly meetings, monthly physician EPIC meetings and EPIC back office Super user group meetings- Actively participate in the EPIC Physician and Back Office Super User groups- Work in collaboration with Swedish IT/IS groups on software program upgrades and enhancements- Work in collaboration with the SMG Quality Department on quality initiatives

Greater Seattle Area

- Provided care coordination to Sea Mar patients with chronic illnesses such as diabetes, hypertension, and asthma as well as mental health concerns among other health issues. - Led and facilitated the monthly meeting of a “Care Team” including medical providers, clinic management, and support staff performing Quality Improvement activities with the goal of improving clinic outcomes and patient care. - Worked with team members and served as a clinic champion toward accreditation as a “Patient Centered Medical Home.”- Served as an on-site trainer and mentor for an Americorps volunteer member working in the clinic and participated in the hiring process for a new Americorps member.- Taught brief education for patients after provider visits regarding chronic illness, nutrition, self management, and goal setting. - Teamed with patients to determine and set reachable goals for their own health and make referrals to health education and community resources.

- Maintained a favorable living and treatment environment for 11-12 adolescents participating in a live-in treatment program for adolescent sex offenders- Monitored residents’ health and treatment progress as well as monitored and documented resident whereabouts at all times- Maintained a respectful, professional relationship with residents, modeled appropriate behavior, and maintained confidentiality when appropriate- Assisted in establishing treatment goals in various program areas and monitored performance in relation to the goals, providing feedback and modifying them as necessary- Served as Primary Counselor to several youth, listening and responding to youth concerns on an individual basis, helping him clarify and understand his own feelings, attitudes and behaviors- Helped youth develop an appropriate, healthy, supportive relationship with peers and staff - Assist in developing and implementing individual treatment plans and maintained detailed records of residents’ progress- Created and maintained residents’ charts and completely monthly and quarterly reports on residents’ progress according to treatment goals.

-Supervised the implementation the Healthy Schools program in the participating schools and municipalities-Provided personal and technical support to Peace Corps Volunteers-Provided a communication channel between volunteers and staff-Assisted Peace Corps Volunteers in trainings-Developed, edited, and implemented documentation-Visited schools already certified as Healthy Schools and worked with staff members to create an action plan to actualize program details-Developed a networking system between local organizations and NGOs-Assisted in training of new volunteers and staff members-Participated in the Healthy Schools project Committee and provided advice to senior staff members

- Coordinated the implementation of the Healthy Schools project in participating schools- Co-facilitated health education classes with teachers to rural students- Trained rural teachers in the management and sustainability of the Healthy Schools project- Provided technical support in developing sanitation and health projects- Found and applied for grants to fund school sanitation projects- Worked with staff, school committees, and parents to promote sustainability- Co-facilitated a workshop for 100+ middle school teachers on HIV/AIDS- Created lesson plans and materials on nutrition topics

- Mentored Latino youth ages 9-20- Coordinated an after-school tutoring program for at-risk students in math and reading

- Provided customer service and administrative support- Participated in intensive training of new employees - Led 20+ employees with rapidly changing customer and employee needs- Procured and coordinated musical performances for a community music program

- Administrative support and event coordination- Mentored high-school age foreign exchange students- Helped find potential host families for future students- Participated in exchange student conferences in Spain and Ireland

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Arts (Ba), Anthropology And Global Studies

Activities and Societies: Magna Cum Laude - Focused studies on human rights and immigration - Studied abroad in June 2006 human rights.

Associate'S Degree, Associate Degree