Angela Balansag Email & Phone Number

Valenzuela, NCR, PH

• Continued and enhanced existing employee engagement initiatives, leading to a 95% overall satisfaction rate and an eNPS score of 76, and contributing to the company's Great Places to Work certification.
• Managed and coordinated remote monthly company-wide initiatives, quarterly synchronous activities and events.
• Facilitated employee feedback through various channels and utilized data to measure and improve employee satisfaction and participation.
• Fostered employee experience through initiatives such as community service, employee recognition programs (birthdays, anniversaries), and management of the Team Engagement Fund.

• Conceptualized virtual, onsite and hallmark events relevant to the employee’s pulse and company culture
• Effectively managed costs for various events year-round, ensuring optimal resource allocation and cost efficiency
• Established Corporate Social Responsibility activities and partnerships with Local Government Units and Non-Profit Organizations
• Designed surveys to gauge employee happiness and event effectivity

• Point person for launching program and site-wide events and initiatives to uphold employee engagement.
• Responsible for the program's resource mobilization through the deployment, retrieval and/or replacement of machines to all of its associates.
• In charge of managing the program's budget to ensure that all events and initiatives are followed through until the end of year.
• Assists in the program's administrative concerns and issues through accurate gathering and cascading of information to and from applicable units.

Maintained Client Relationship as a Front Line Customer Support Representative for a Ride-Sharing and Food Delivery account specializing in phone and chat support.

• Worked in the thorough expansion of the company's client database by profiling new prospects.
• Maintained the relationship between Lamudi's existing prospects and clients.

• Launched a Social Media Campaign that led to an increase in Pazeball's reach and engagement.
• Assisted the CMO in creating business proposals, letters and presentations for clients and other partners.
• Generated and prospected leads clients through initiating cold calls to different companies.Project Initiated: #GoTheExtraPaze Campaign | February 2019
• Conceptualized and launched a Social Media giveaway as part of the campaign.
• Secured three relevant and well known personalities to feature for the campaign's content.
• Created proposals, letters and captions to be used for the project.

• Enhanced and designed the Marketing Department's proposals which were sent to brands for event partnerships.
• Composed the organization's captions for all of its Social Media posts.
• Oversees the training given to the Junior Apprentices in the Marketing Department.Project Initiated: Business Student Summit 2019: Metamorphosis | January 25, 2019, PUP Taguig Gymnasium
• Spearheaded the execution of the flagship event.
• Generated an increase in revenue through corporate partnership.

• Revamped the organization's corporate proposals which were later sent to brands for event partnerships.
• Pioneered the provision of Certificate of Partnership to be given to all event partners during the term.
• Surpassed a personal target of 80 corporate partners for the flagship event of PJMA where brands were given an exposure to a pool of 8,000 marketing students.
• Produced leaders that are now in the 2018-2019 term of PJMA out of the 10 Marketing Associates we mentored in our department.Projects Initiated:Governor's Leadership Training Summit | Nov. 17, 2017-Nov. 19, 2017, Laguna
• Spearheaded the execution of the 3-day summit.
• Gathered speakers and corporate partners for the event.Annual Marketing Competition | April 2018, Biodiversity Management Bureau

• Contributed to the sales of the branch through effective salesmanship.
• Ensured that customers are having an enjoyable dining experience by providing customer service.