As a key part of the establishment team, and responsible of the commercial department my role includes setting strategic plans and identifying opportunities and possible partnerships through market analysis to raise our company's market positioning and my team always works towards these goals. We're always targeting for starting and keeping crucial partnerships, to make sure continuous revenue growth.

I specialized in the banking, aviation and government sectors, identifying and forging strategic partnerships that resulted in over 30 contracts and contributed to an annual revenue growth of 23%.My responsibilities encompassed:- Identifying and evaluating new business opportunities and taking accountability for project evaluation.- Participating in the formulation of business growth strategies and focusing on achieving business targets through existing business growth and new business development.- Monitoring business results of clients, anticipating challenges, and taking proactive measures to achieve targets.- Developing and maintaining relationships with decision-makers and senior management of clients.- Understanding clients’ business strategies, needs, and processes, presenting strategic ideas, sharing industry developments, and advising on how our products can enhance their results.- Representing the company to clients by providing high-quality information support on products, innovations, structural changes, and policies.- Consulting clients on daily operations, IT, marketing, and compliance.

I have led the aviation and e-commerce sections in addition to establishing the section of charity services within the department and I have signed contracts with all non-profit organization such as Misr Elkheir and 57357 and Egyptian Food Bank…etc.• Maintain powerful relations on different layers inside the key billers and responsible for relationship building with them.• Responsible for the reporting system between Bee and key existing billers. • Prepare business cases and manual reports periodically and supervise automated reports ensuring that all reports are sent periodically and to concerned people in a timely manner.• Act as a project manager for SLP ( Service Launch Process ) ensuring agreed deadlines are met reporting periodically all the services in SLP process status as per agreed reporting system.• Responsible for handling potential billers before contract signing as delegated from the business development manager or other operational tasks requested from the management.• Preparing the regular periodic reports as per the management vision.• Implement company different policies and procedures in my day-to-day tasks.• Liaise with internal departments of Company regarding biller related activities, projects, day-to-day operations.

I have been working in the section of e-commerce and aviation, I have established strategic partnerships with various entities such as Egypt Air, Nasma Airlines, Flyin and Travel Start along with account management and solving all issues related to their customers as well as increasing services that increase the profits of the company.• Identify targeted areas and potential Clients to be approached.• Identify and analyze the current traditional payment cycle and building the e-payment solution.• Negotiate the fees, commissions and margins, building a business model, closing the deal, the circulating the contract and following up on SLP ( Service Launch Process ) .• Acting as focal point between Company and Client’s departments through the technical integration and after operations kick off.• Responsible for monitoring and pushing the sales of the different services under my account management in coordination with Sales and Marketing departments of Company and/or Client, wherever relevant.• Preparing the regular periodic reports as per the management requirements and vision.• Implement company different policies and procedures in my daily tasks.

I worked as an Assistant Sales Director for modern trade, through several methods, most important of which was how to improve truck routes and make promotions through the branches and leaflets, which led to reduced operational costs an increase in sales in the first year 28%, as well as attend contract renewal meetings with such entities as Panda, Otheim, Lulu ... etc. and make a visit across the kingdom wide.

I was supervised multiple teams of sales representatives and merchandisers within the branches of the modern trade like Carrefour, Metro Market and Spinneys … etc. to increase sales and improve the visibility of the products on the shelves.• Assist Sales Director in the development of the annual budget & ensure that all staff are working towards achievement of the section goals / objectives within the assigned budget.• Ensure compliance of the Key Account Management operations to company policies and regulations in order to avoid any discrepancies or unsatisfactory results.• Assist the Key Account sales budget on a monthly basis.• Supervise sales representatives / merchandisers to ensure that they providing excellent service to customers.• Assist Sales Director in negotiating Key Account contracts and achieving the best deal possible for both parties involved.• Perform visits to Key Account to check on display space & products availability.• Coordinate marketing activities /promotion with marketing department and communicate them to Key Account team.• Build positive relationship with Key Account customers to increase distribution points / Targeted promotional activities and improve customer relations and problem solution.• Facilitate communication between Key Account sales representatives and merchandiser to track Key Account Inventory level of products.• Constructive supervise all customers’ complaints to increase satisfaction in a specific area.• Constructively supervise for the implementation of our contract conditions versus the filled ground.• Prepare a detailed sales target for each of his sub-areas for the whole month.• Schedule activities to ensure achievements by all group / areas.• Ensure the department is performing to the agreed and update standard as signed off by the Management.• Responsible for sales and expense statistics for the department and take actions to improve overall performance.

I worked in the Department of Major Accounts as Account Manager for more than 20 accounts in the banking sector and major companies such as CIB, QNB, HDB ... etc.My most important duty was to be fully responsible for improve sales and solve any issue faced along with attending tenders.• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails. • Making cold calls and visiting potential customers for new business.• Making accurate, rapid cost calculations, and providing customers with quotations.• Negotiating the terms of an agreement and closing sales.• Gathering market and customer information and providing feedback on future buying trends.• Representing my company at trade exhibitions, events and demonstrations.• Negotiating variations in price, delivery and specifications with your company's managers.• Advising on forthcoming product developments and discussing special promotions.• Liaising with suppliers to check on the progress of existing orders.• Checking quantities of goods on display and in stock.• Involved with identifying new markets and business opportunities.• Recording sales and order information and sending copies to the sales office.• Reviewing my own sales performance, aiming to meet or exceed targets.

• Achieve the monthly targets given.• Maintain effective relationship with the customers.• Maintain and update the status detail records of each customer that I am deal.• Have to basic knowledge of bank processes regarding loans, credit or debit cards... Etc.• Have good communication skills to deal with all levels of professionals.• Plan the work perfectly to achieve the assigned targets in time.