Amr E. Email & Phone Number

Egypt

Alexandria Governorate, Egypt

• Manage and monitor all installed systems and infrastructure • Oversee the development and installation of new hardware and software • Install, configure, test and maintain operating systems, application software and system management tools • Proactively ensure the highest levels of systems and infrastructure availability • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes • Maintain, backup, and redundancy strategies • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks • Participate in the design of information and operational support systems • Engage in regular network troubleshooting activities and resolve network connectivity issues • Analyze the current network structure and submit quarterly comprehensive reports to executive team on how to make the network more efficient• Respond to network connectivity issues and resolve any wireless communication issues within the confines of the office• Update the network maintenance manual and submit a summary of changes to the manual each week to management• Collaborate with third-party support and service vendors to ensure that the network stays operation • Provide technical direction to IT support staff • Engage in regular network troubleshooting activities and resolve network connectivity issues • Provide 2nd and 3rd level support • Liaise with vendors and other IT personnel for problem resolution Projects • Upgrade all company servers’ hardware.• Migrate AD, Exchange & all MS services such as (exchange 2016 form• Exchange 2010, SCCM implementation, AD upgrade).• Upgrade SAN Storage.

Alexandria, Egypt

· Manage & Administrate the Company Servers & switches. · Administrate Active Directory. · Administrate Infrastructure services "DNS, DHCP, Vlans, etc.." · Administrate Exchange servers. · Administrate Backup Servers. · Administrate System I 5 (AS400) servers. · Design & Implement solution required for Networks & System Expansions. Projects. · Upgrade all company servers hardware. · Migrate AD,Exchange & all MS services. · Upgrade core network switch · Implementing VOIP solution. “in Progress”

Alexandria

• Troubleshoot & fix all clients problem.• Monitor clients health logs.• Manage SCCM.• Manage thin client machines.• Monitor windows deployment using WDS.MDT & SCCM.

Alexandria

• Manage & Administrate Company fire Walls.• Manage & Administrate Company Antivirus servers.• Manage & Administrate company mail security appliance.• Manage & Administrate company backup servers. • Manage & Administrate Intrusion prevention systems. • Manage & Administrate VPN access appliance. • Manage & Administrate web filter servers.• Manage & Administrate share point server.

Alexandria

• Manage & Administrate the Company Servers & switches. • Administrate Active Directory. • Administrate Infrastructure services "DNS, DHCP, Vlans, etc.." • Administrate Exchange servers. • Administrate Backup Servers. • Administrate System I 5 (AS400) servers. • Design & Implement solution required for Networks & System Expansions.

Alexnadria,Portsaid,Mansoura

Worked As CCNA Instructor in Jelecom For Training & Engineering. The company has multiple tracing sites as I used to travel to many cities in EGYPT. Also share with network team to build the Infrastructure For the all Company branches.

Alexandria,

Part Time IT technical support hard Ware and Soft Ware Installing.