Amr Elhariry Email & Phone Number

Career Highlights / Qualifications:•30 years of IT experience including management, leading & coaching experience•Very strong Know-how in IT Solutions /services•trained more than 100,000+ professionals in more than 40+ countries.Knowledge transfer skills. Delivering training, sessions & seminars for clients & vendors like Microsoft, oracle, Etisalat,BMW,Intel,Shell,...Awards:Microsoft Best Technology Contributor awardMicrosoft IT Professional hero award•presented several TV & Radio Programs •Presented Cyber Peace initiative program for more than 11 TV satellite channels & 3 FM Radio Programs•Presented Microsoft on Nougom FM, the most popular FM radio program in Egypt•Events & Training delivered (Sample) - Train Enterprise Customers on ITIL in UAE, KSA, Egypt, Qatar, etc Delivering IT Professional program Academy for Microsoft Egypt top 100 enterprise clients in Egypt for 3 years. For the first time in Egypt & Middle East.Train all Microsoft Partners in Gulf area on CRM 2011 at Microsoft Dubai.•Presenting the main launch events for windows vista , windows 7& office 2007/2010 in Egypt on behalf of Microsoft Egypt.•Delivering Products sales training for Microsoft call centers & partners•Deliver most of the Train the trainer TTT for all Microsoft partners on most of the new products.•Delivering Microsoft Licensing training to all Microsoft partners, resellers & call center•Delivering Microsoft sales Boot Camp•Presenting Egypt first lady Mr.s Suzan Mubark Internet safety in all sessions across EgyptSpecialties: ITSM, ITIL, ISO 20000. cobit5 prince2/Agile, PMP, Lean and Devops.ITIL4 Managing ProfessionalAgile coach/Scrum MasterLean IT LeaderDevops Master & People cert Devops AmbassadorITIL expert accredited trainer (50+ Credit)ISO 20000 Certified Practitioner/consultantMicrosoft certified Trainer (MCT) since 1996

Listed skills include Itsm, Itil, Iso 20000, Microsoft Crm, and 46 others.