Amr Hiram Email & Phone Number

Guelph, On, Ca

Copenhagen, Dk

Lead 150+ engineering team overseeing all software operating at 600+ warehouse and depot sites globally. Achievements include: modernised regionally deployed warehouse management systems (WMS) to enable global rollouts (53 sites across 9 countries in 6 months), generated 20% in budget savings through consolidation of vendors and in-sourcing of software development, implemented & deployed new features focusing on metrics and financial controls to improve EBIT by an estimated 2% gloablly.

San Francisco, Ca, Us

Building The Instacart Platform: a new suite of enterprise-grade technologies to power the future of grocery.

San Francisco, Ca, Us

Reporting to the CTO, leading cross-functional 70+ person team responsible for onboarding and maintenance of 400+ retailers onto Instacart's product portfolio, including: Marketplace, Unata (white label eCommerce), Connect (Full Service same-day fulfillment API), and Last Mile Delivery. Scope includes: pre-sales engineering, solution delivery & implementation engineering, project management and technical operations & support. Executive stakeholder for all retailer partnerships.

Kitchener, Ontario, Ca

Lead cross functional client centric team tasked with enhancing and implementing the Tulip suite of products by partnering and collaborating with enterprise IT organizations to deliver a branded solution that empowers store associates in servicing brick & mortar consumers. Key accountability is optimizing implementation timelines through continuous improvement to achieve net positive revenue recognition.

Toronto, Ontario, Ca

Lead of all development within Loblaw Digital, comprising of 50 internal resources and over 60 external resources across multiple vendor partners.Optimized previously inefficient development processes impacting speed-to-market and degrading product quality by restructuring sprint teams to allow focus on major end user pain points, leading to an immediate 75% reduction in major incidents while maintaining constant velocity.Strategized and executed recruiting model designed to onboard eight senior positions in 6 months by organizing open houses and re-defining team identity, brand, and impact on the Canadian marketplace.

Toronto, Ontario, Ca

Manage teams comprising of technical program managers and application production support. Accountable for technology deliverables for all Loblaw Digital programs, as well as operational management of the digital properties (including consumer and colleague facing applications, with 99.9% uptime targets).

Toronto, Ontario, Ca

Managed the development team responsible for the award winning Grocery gateway app and the Longo's mobile app.

Walldorf, Bw, De

• Trusted advisor to customers and SAP partners, preventing escalations and ensuring on-time and under budget go-lives. • Accomplished implementations for national and international customers from different retail backgrounds in North America, Western Europe, Africa and the Middle East.• Formulated and presented PowerPoint’s of SAP In-Store suite of products (POS, POSDM, In-Store MIM) to the executive board of prospective customers as part of multiple successful pre-sale cycles.