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As the Senior Director, Fulfilment Technology at A.P. Moller - Maersk, I lead a 150+ engineering team overseeing all software operating at 600+ warehouse and depot sites globally. My mission is to enable seamless and efficient fulfilment of customer orders across the world's largest integrated shipping and logistics company.I have over 7 years of experience in scaling engineering and delivery teams at early-stage, pre-IPO and enterprise organizations. I have a strong background in SAP and warehouse management systems, as well as customer success and project management. I have successfully modernized, consolidated, and deployed software solutions that have improved operational performance, reduced costs, and enhanced customer satisfaction.
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Founding EngineerThri5Guelph, On, Ca -
Senior Director, Fulfilment TechnologyA.P. Moller - Maersk Nov 2022 - PresentCopenhagen, DkLead 150+ engineering team overseeing all software operating at 600+ warehouse and depot sites globally. Achievements include: modernised regionally deployed warehouse management systems (WMS) to enable global rollouts (53 sites across 9 countries in 6 months), generated 20% in budget savings through consolidation of vendors and in-sourcing of software development, implemented & deployed new features focusing on metrics and financial controls to improve EBIT by an estimated 2% gloablly. -
Senior Director Of EngineeringInstacart Apr 2022 - Nov 2022San Francisco, Ca, UsBuilding The Instacart Platform: a new suite of enterprise-grade technologies to power the future of grocery. -
Senior Director Of Technical DeliveryInstacart Mar 2019 - Apr 2022San Francisco, Ca, UsReporting to the CTO, leading cross-functional 70+ person team responsible for onboarding and maintenance of 400+ retailers onto Instacart's product portfolio, including: Marketplace, Unata (white label eCommerce), Connect (Full Service same-day fulfillment API), and Last Mile Delivery. Scope includes: pre-sales engineering, solution delivery & implementation engineering, project management and technical operations & support. Executive stakeholder for all retailer partnerships.
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Vp, Launch ServicesTulip Retail Jul 2017 - Mar 2019Kitchener, Ontario, CaLead cross functional client centric team tasked with enhancing and implementing the Tulip suite of products by partnering and collaborating with enterprise IT organizations to deliver a branded solution that empowers store associates in servicing brick & mortar consumers. Key accountability is optimizing implementation timelines through continuous improvement to achieve net positive revenue recognition. -
Senior Director Software EngineeringLoblaw Digital Jan 2016 - Jul 2017Toronto, Ontario, CaLead of all development within Loblaw Digital, comprising of 50 internal resources and over 60 external resources across multiple vendor partners.Optimized previously inefficient development processes impacting speed-to-market and degrading product quality by restructuring sprint teams to allow focus on major end user pain points, leading to an immediate 75% reduction in major incidents while maintaining constant velocity.Strategized and executed recruiting model designed to onboard eight senior positions in 6 months by organizing open houses and re-defining team identity, brand, and impact on the Canadian marketplace. -
Director Of Technology ServicesLoblaw Digital Aug 2013 - Jan 2016Toronto, Ontario, CaManage teams comprising of technical program managers and application production support. Accountable for technology deliverables for all Loblaw Digital programs, as well as operational management of the digital properties (including consumer and colleague facing applications, with 99.9% uptime targets).
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Head Of Retail IntegrationsUnata Inc., An Instacart Company May 2011 - Aug 2013Toronto, Ontario, CaManaged the development team responsible for the award winning Grocery gateway app and the Longo's mobile app. -
Sap Retail ConsultantSap Retail Group May 2006 - May 2011Walldorf, Bw, De• Trusted advisor to customers and SAP partners, preventing escalations and ensuring on-time and under budget go-lives. • Accomplished implementations for national and international customers from different retail backgrounds in North America, Western Europe, Africa and the Middle East.• Formulated and presented PowerPoint’s of SAP In-Store suite of products (POS, POSDM, In-Store MIM) to the executive board of prospective customers as part of multiple successful pre-sale cycles. -
Software EngineerRed Iron Technologies Oct 2004 - May 2006
Amr Hiram Skills
Amr Hiram Education Details
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University Of WaterlooComputer Science
Frequently Asked Questions about Amr Hiram
What company does Amr Hiram work for?
Amr Hiram works for Thri5
What is Amr Hiram's role at the current company?
Amr Hiram's current role is Founding Engineer.
What is Amr Hiram's email address?
Amr Hiram's email address is ah****@****ail.com
What is Amr Hiram's direct phone number?
Amr Hiram's direct phone number is +190545*****
What schools did Amr Hiram attend?
Amr Hiram attended University Of Waterloo.
What skills is Amr Hiram known for?
Amr Hiram has skills like Business Analysis, Integration, Sap Erp, Sap, Pos, Pre Sales, Business Intelligence, Software Development, Product Management, Requirements Analysis, Business Process, Consulting.
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