Amrik Singh Email & Phone Number

Mississauga, Ontario, Canada

• Monitor, Administer, Troubleshoot, and provide L1/L2-Server Level of support for AD Environment Windows Server 2016, and O365.
• Managed workstations including packing station via AD environment. Manage organizational units in Active Directory and manage user security with group policies.
• Worked with SAP application to fix the Walmart online orders problems and adhere to SOPs to ensure that daily Service Level Agreements (SLAs) are achieved.
• Managing Azure AD and Office 365… Show more
• Managing Azure AD and Office 365 environment, Administration of Microsoft Office 365, user and license management, handle Exchange Online and outlook issues, multi-factor authentications, Share point, OneDrive for.
• Creating and managing AD users and setting up group policies to ensure proper rights were assigned, developing PowerShell scripts to automate work.

Noida, Uttar Pradesh, India

• Provided one-on-one end-user support and problem resolution via ticket system, telephone, email, remote session, face-to-face, chat, and other methods of communication.
• Managed 4k user windows server 2016 On-premises AD environment, using PowerShell scripting create, manage AD user and policies.
• Expertise in troubleshooting and resolving issues in enterprise, Including Web Interface, application enumeration and performance issues, Printing, and provisioning issues for clients.
• … Show more
• Created application packages (.msi files) in Citrix for installation on multiple system/servers and managed deployment of applications using Altiris, Citrix Packager, and Windows Installation Manager.
• Resolved and tracked incidents with the network, servers, PC operating systems, applications, and peripherals in accordance with IT Service Desk procedures.

Noida, Uttar Pradesh, India

IT asset management and procurement of IT assets.

Master'S Degree, Computer/Information Technology Administration And Management, B

Bca, Computer And Information Sciences And Support Services, A