Managed proactive approval and denial of discretionary activities such as vacations, training, coaching, and more, ensuring optimized workforce allocation.Ensured compliance with labor laws, company policies, and industry regulations related to workforce management and scheduling practices.Utilize Agile principles to implement workforce planning, reducing employee turnover by 10%.Entered data into internal systems accurately and efficiently while ensuring the integrity of the data entered. Conducted comprehensive analyses of historical data, trends, and forecasted demand to develop accurate workforce capacity plans.Identified areas for improvement and developed strategies to optimize workforce utilization, including scheduling, staffing levels, and skill requirements.Led and mentored a team of workforce management analysts, providing guidance and support to ensure efficient staffing and scheduling