Amrish Maheshwari Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai Area, India

• Develops a portfolio of business by focusing on high impact opportunities• Developing business proposals and propositions for various advisory solutions• Extensive experience for various large Global and Indian clients in the areas of project management, strategy execution, implementation of governance and risk framework, performance enhancements and transformation strategy• Lead project manager for global projects for implementation of strategic and transformational projects • Builds valued relationships with clients & internal peers and expand existing relationships• Led planning and implementation of assignments in the areas of process / performance improvements, process reviews, strategic and transformational initiatives, outsourcing, governance risk & compliance (GRC) framework, internal audits, enterprise risk management, revenue assurance, SOX 404 assistance• Responsible for overall client service delivery in accordance with EY quality guidelines & methodologies. • Responsible for allocation of resources between the projects• Developing new methodologies and internal initiatives and proved effectiveness to improve project economics with active involvement in budgeting, monitoring and collection• Developing new solutions for go to market strategy• Create a positive learning culture, coaches, and counsels and develops team members• Won an “Excellence Award” for exceptional client service

Mumbai Area, India

• Led effectively all the process of Corporate Operations viz New Business, Policy Administration, Group Operations, Claims, Customer Servicing, Branch Operations, Operations Risk and Quality by reducing SLA’s and enhancing deliverables across the processes• Enhanced operational efficiency and service delivery, manage budget and make planning process for team through Continuous improvement in operations Processes & System• Ensuring higher productivity & processing ratio for the team• Implemented operations strategy and participated in defining overall business strategy• Managed diversified customer product portfolio across all channels of business• Develop Data Governance, Quality Assurance, Process Improvement & Audit framework for operations• Implementation of Claims System & Workflow resulted in effective customer servicing across all touch points by eliminating process waste and paperless working • Trend analysis to Underwriting & Actuarial for early warning signals to enhance the Quality of Business & corrective actions• Ensuring Regulatory Compliance by Implementing & monitoring Regulatory Guidelines• Best Service Deliver across industry viz settlement of more than 98% of Claims within 30 days end to end (one of the metric measured and published by Regulator and best in the industry as per last Annual report)• Industry Benchmarking for Outstanding Claims by attaining 0% outstanding claims for four consecutive years • Designated as Persistency Champion and generated revenue of more than Rs. 100 crores in terms of Annualized Premium• Designated as Risk Champion and Implementing BCP & RCSA framework for the function & effective RCSA ensures Green Audit Rating (rating above 85%) for all ops processes and Implemented Risk & Fraud Management Practices• Lead the Team to get the “Functional Excellence” Award

Mumbai

• Managed corporate relationship & servicing by brining customer empowerment tool in the form of product & process guidelines and SLA document and usage of technology through web servicing• Improvement in Investment Fund reporting mechanism to minimize the Gain/Loss• Improvement in Regulatory & Non Regulatory reporting MIS Process• Implementation of Group Operation system to cater to Group Term, Gratuity & Superannuation Product• Designated as System & Process Champion for ULIP, Gratuity and Superannuation Products• Implementation of Web bases servicing module for corporate clients• Managed New Business of more than Rs. 1000 Cr • Received two “Talent Awards” for outstanding performance