Amrit Kaur Email & Phone Number

Ensure compliance with federal and provincial regulations.Managing E-Logs of fleet-over 800 owner operators and drivers.Auditing driver e-logs in accordance of HOS regulations and making sure HOS rules are being followed.Training & Orientation of drivers regarding usage of Geo-Tab and hours of services rules.Monitor and track driver hours of service to ensure compliance with Hours of Service (HOS) regulations.Preparation of drivers weekly scorecard and issuing warning letters accordingly.Helping with dash cam videos of accidents and claims on roads.Helping with claims and tickets.Stay up to date on industry regulations and trends to provide guidance on compliance matters.Review videos downloaded from Geo tab platform to identify unsafe driving behaviors in real time.Maintain well organized records and reports for auditing purposes.Ensure drivers/staff are trained in relevant software.All other tasks as assigned by Management.Maintain safety records and reports.Ensure compliance with safety regulations.Other safety duties assigned by the manager.Ensure compliance with federal and provincial regulations.

Brampton, Ontario, Canada

Participated with management and cleared PIP - CTPAT audit to get CTPAT certified certification.Arrangement and preparation of all the questionnaires for CTPAT audit from prospective customers.Hiring of prospective drivers and owner operators with entire responsibility of managing and maintaining all Driver Qualification files with application, driver abstract, CVOR, PSP, Police clearance and reference checks.Monitor and screen driver hiring according to criteria, maintain DQ.Maintaining Tractor and Trailer files.Scheduling PMs & Annual Safety files.Renewing and reviewing CVOR monthly.Fuel Reconciliation- Monitoring and auditing fuel levels and fuel consumption in truck/trailers.Comparating fuel receipts with fuel portal (BVD) and reporting discrepancies.Generating API Tokens for the customers.Reviewing all driver abstracts monthly.Schedule background checks, medicals, and drug tests to ensure driver complianceEnsuring all documents are up to date.Scheduling safety meetings/training when required with drivers.Monitor pre-employment and random drug tests.Know about clearing house and how to run limited and annual queries.Preparing, organizing, and storing information in paper and digital form.Co-ordinate dispatch and drivers daily for repair and keep dispatch team updated on repair and keep customers updated when needed.Manage emails, calls, and physical mail promptly and efficiently.On boarding of new drivers and ensuring all contracts are signed and reviewed and all documentation is filed with each new driver.Thorough knowledge of all MTO Rules and Regulations regarding driving and driver responsibilities

Receive payment by cash, check, credit cards, vouchers, or automatic debits.Assisting more than 300 customers in a day by providing information and resolving their complaints.Marketing as a membership clerk to upsell the memberships.Persuading customers to update their memberships to the highest level.Of membership, for the benefit of Costco as a company and members as customersFocuses to achieve high quality of service to satisfy customers.Assist with duties in other areas of the store or bagging and carrying out customers’ items.

To respond to customer inquiries, complaints, billing issues and plan upgrades or deals.To up sell the company new offers and packages and provides personalized customer service.Handle customer requests for payments, activations, upgrades, and other services.

Bachelor Of Commerce - Bcom, Commerce

Education record

Postgraduate Degree

Bachelor Of Commerce

High School Diploma