• Exceptional multitasking and organisational skills• Understand of all confidentially laws and procedures• Some knowledge of dental and medical terminology• Proficient in office management computer programmes• Friendly service offered to all customers and staff• Experience with reconciling accounts for cash and card payments at the end of the day.• Scanning referrals and emailing them to the appropriate hospital• Excellent written and communication skills

• ordered and managed stock; stocked shelves• Served and assisted customers on checkouts• Answered the phone and helped with queries/complaints, remaining professional at all times• Worked on decorating aisles• Extra Skills:• Powerpoint, Word, Excel, Outlook

• Use computers for various applications such as database management for keeping student records or word processing. Preparing Power Point slides with illustrations for teaching students.• Create maintain and enter information into databases.• Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence and intervention meetings.• Planning lessons, resources for class and use of technology in class to help students learn. Using You - tube and other technology in classroom.• Managing behaviour, supervising students, monitoring their work, motivating and praising students.• Marking student work such as essays, class work and exams papers.• Keeping in touch with students when they are absent or ill from college and their parents.• Setting targets and objectives.• Teaching Functional Skills English, G.C.S.E English, and English for Access to Science, Level 1 writing skills for ESOL and Entry 3 English for Young Foundation students. Taking over classes where teachers had left or when they were absent due to leave and sickness cover on a long term basis and helping out when necessary.• Attending CPD training for teachers with Harrow College,• Safeguarding and Prevent training with Protocol National. Ensuring students did the Prevent training quiz and sending their results to the administration team and Head of science and Sport.• Spent six months working as a Biology Lab Technician in Science covering for sickness and worked in High School covering for someone on leave.• Working at Richmond-upon- Thames Further Education College and teaching English, Assertiveness skills, living in the Community and Personal, Social and Health Education to students with mild autism. Covering classes for a teacher who was ill for six months.

Appointed to bring payments work within targets, encouraging staff to plan and organise their work- locating files, printing income statements to calculate the payments and starting their work early so as to meet goals and targets set and avoid complaints from beneficiaries. Succeeded in bringing round payments work.Administration project work. Checking all files before sending them to solicitor's and updating my manager on progress of project work, such as any problems. Project work completed within deadlines, working across teams and different managers to complete work by carefully structuring work to complete it.Experience in help desk management and data analysis. Preparing the monthly performance report from data collected during the month and making recommendations to senior management to improve work processes and bottlenecks.