Amrit Pradhan

Amrit Pradhan Email and Phone Number

CRM - Architect and Manager (Sr. CRM Analyst) @ LENDEM SOLUTIONS
Texas, United States
Amrit Pradhan's Location
Dallas, Texas, United States, United States
Amrit Pradhan's Contact Details

Amrit Pradhan work email

Amrit Pradhan personal email

n/a
About Amrit Pradhan

With over 12 years of experience in diverse backgrounds from Consulting & Presales in cloud-based ERP / CRM products, managing Digital Products and Initiatives to commissioning greenfield Sales Automation & Digitization projects with an expertise to produce successful customer outcomes. Additionally, have prior exposure to Data Warehousing / Business Intelligence capabilities as part of software development engagements.Solutions Consulting (CRM / ERP / SaaS) - Technical Presales - Cloud Solution Architect (AWS) - Digital Product Management - Program / Project Management - CRM Architect - Sales Digitization / Automation Initiatives - Data Warehousing - Business IntelligenceI appreciate you taking the time to view my profile, and I look forward to meeting you in the near future. Feel free to reach out to me at amritpradhan87@gmail.com.

Amrit Pradhan's Current Company Details
LENDEM SOLUTIONS

Lendem Solutions

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CRM - Architect and Manager (Sr. CRM Analyst)
Texas, United States
Website:
lendem.com
Employees:
32
Amrit Pradhan Work Experience Details
  • Lendem Solutions
    Crm - Architect And Manager (Sr. Crm Analyst)
    Lendem Solutions
    Texas, United States
    View
  • Lendem Solutions
    Program Manager - Cx (Sr. Crm Analyst)
    Lendem Solutions Jun 2023 - Present
    Texarkana, Texas, Us
    •Leading enterprise-level CRM implementation and Cx initiatives driving Customer Acquisition, Marketing Automation, Customer experience and Service delivery channels across all platforms and touchpoint•Formulating Acquisition & Underwriting strategies based on Platform analytics and in-house Analytical models
    View
  • Dell Technologies
    Project Manager - Capstone Project
    Dell Technologies Jan 2023 - May 2023
    Round Rock, Texas, Us
    Managing greenfield full-stack software development project comprising of integrating front-end applications via REST / GraphQL APIs to back-end platforms comprising Operational Data Store and Data Lakes.
    View
  • Zoho Corporation
    Presales And Technology Solutions Consulting
    Zoho Corporation Aug 2020 - Jun 2022
    Chennai, Tamil Nadu, In
    •Advised clients globally by recommending right strategy and product fitment in enterprise cloud CRM/ERP space•Contributed to vertical product development in line with BFSI by introducing customized product bundles•Issued industry level best practices as part of product design, development and implementation•Managed RFP, RFI, RFQ, Proposals and Techno-functional documents
    View
  • Brainstation India Foundation
    Partner / Technical Board Advisor
    Brainstation India Foundation May 2021 - May 2022
    Mumbai, In
    Partnered as Technical Board Advisor for incubation of technology-based ideas, setting upapplication ecosystem and connecting students with industry veterans, funding partners/venture capitalists to ensure an overall translation of the ideas to reality
    View
  • Yes Securities
    Assistant Vice President - Product Management (Digital)
    Yes Securities May 2018 - Aug 2020
    Mumbai, Maharastra, In
    Managed Digital Products & Initiatives - • Spearheaded digital products, CRM initiatives and customer-facing investment platforms / channels to achieve seamless customer experience resulting in 4X growth in Customer Acquisition as well as Customer retention• Led teams of Digital and Technology resources to undertake greenfield implementation of CRM / Robo-advisory solutions and collaborate with FinTech and Technology enablers to create competitive advantage
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  • Iifl (India Infoline Group)
    Assistant Vice President - Crm & Projects
    Iifl (India Infoline Group) Jun 2017 - Apr 2018
    Mumbai, Maharashtra, In
    • Headed group-level CRM project implementations comprising of system architecture, project scoping, delivery and overall adoption across diverse user segments• Led a team for conceptualizing sales digitization projects and engaged with vendors or systemimplementation partners for E-KYC and Digital Account opening modules as well as sales force automation initiatives
    View
  • Iifl (India Infoline Group)
    Senior Manager - Projects
    Iifl (India Infoline Group) May 2013 - May 2017
    Mumbai, Maharashtra, In
    •Business process establishment for complete project life-cycle of CRM systems comprising of functional design solutions, configuration and organization-wide implementation•Campaign management: Data analysis, uploading and reporting running campaigns through CRM, managing new source integration, developing specific reports, communicating to stakeholders and presenting post-campaign analysis to management•Handled digitization projects comprising of transformation of sales force to function on Tablets – sourcing, logistics, application design and support•Process design and development of Mobile Applications for custom workflows•Handled digital marketing initiatives including social media campaigns•Vendor liaising and System implementation in accordance with business requirements and specifications
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  • Reliance
    Mba Summer Intern
    Reliance Apr 2012 - Jul 2012
    Navi Mumbai, Maharashtra, In
    Business Development, Real Estate Acquisition Strategy, Telecom (4G)• Developed a strategy to activate an entire NLD architecture pan-India based on customer profiling • Analyzed pan-India architecture and developed NLD route strategy based on customer profiling for envisaging Next Generation Wireless technology to cater to increasing demand for broadband and wireless data services• Formulated of an entire end-to-end Site Acquisition process for NLD Real Estate• Analyzed and formulated a systematic NLD – ILA Real Estate Site acquisition process from the Site Identification stage to the formal Hand-over – Take-over process with streamlined process life-cycle
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  • Accenture
    Software Engineer
    Accenture Oct 2009 - Jun 2011
    Dublin 2, Ie
    • Played the role of a software developer for a Retail project and gained profound knowledge in the critical retail chain functioning• Worked in the Data warehousing/Business Intelligence domain which enabled a deeper involvement into client data and functional documents as the role involved transformation of the client data as per standardized norms and business rules• Worked in Utilities - ERP enabling the end to end configuration and development using Oracle Customer Care & Billing (CC&B)
    View

Amrit Pradhan Education Details

  • Texas Mccombs School Of Business
    Texas Mccombs School Of Business
    Information Technology And Management
  • Jamnalal Bajaj Institute Of Management Studies (Jbims)
    Jamnalal Bajaj Institute Of Management Studies (Jbims)
    Marketing
  • University Of Mumbai
    University Of Mumbai
    Information Technology

Frequently Asked Questions about Amrit Pradhan

What company does Amrit Pradhan work for?

Amrit Pradhan works for Lendem Solutions

What is Amrit Pradhan's role at the current company?

Amrit Pradhan's current role is CRM - Architect and Manager (Sr. CRM Analyst).

What is Amrit Pradhan's email address?

Amrit Pradhan's email address is am****@****dem.com

What schools did Amrit Pradhan attend?

Amrit Pradhan attended Texas Mccombs School Of Business, Jamnalal Bajaj Institute Of Management Studies (Jbims), University Of Mumbai.

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