• Supported in providing administrative support within the HR Team and to HRBP’s.• This included ensuring all absence forms were correct and matched Employee SAP Record, completing Employment, Visa and Financial References for all employee’s, filing highly confidential staff documents and ensuring all cases adhered to companies policy, paying high attention to detail to ensure the correct information was being added on to SAP, changing employee’s personal data and amending records if needed.

• Provided administrative support to the Service Delivery Managers and Hiring Managers and worked closely with HR Business Partners and Resourcing Partners.• Key responsibilities included checking all adverts are correct before they were posted, checking compliance and preparing contracts for HR to process, working heavily with SAP and Excel Spreadsheets and ensuring it is up-to-date on a daily basis, ensuring all data is correct for the month end figures to be calculated and responsible for sending monthly reports to HR Business Partners.• Within this role I successfully executed new processes within the team to help with the workload of the Resourcing Partners and Service Delivery Managers and also a process to ensure the Resourcing Partners and Service Delivery Managers were able to complete their monthly reports so that I was able to complete the final report to send to the HRBP’s of each department.

• Provided administrative support to Resourcing Partners and hiring managers.• Key responsibilities included managing and organising interviews for live vacancies, liaising between the Hiring Managers and Resourcing Partners and updating them on interview times, dates and location, providing feedback to candidates and pre-screening all candidates over the phone.• Key achievements include being promoted to Resourcing Coordinator, making the interview and hiring process quick and easy for the hiring manager especially during a redeployment phase after a reorganisation within the company.

• Delivered administrative support and manage logistics for the Customer Immersion Programme as well as personal administrative support to senior management.• Key responsibilities included managing and organising diaries for senior management, ensuring all meetings are planned, prioritised and logistically organised; business processes and records are maintained as per agreed standards and levels including purchase orders and approvals and adhoc data analysis and project support.• I regularly booked travel for everyone, claiming expenses for the team and arranging team events either within the office or organising a conference at local venues.• Key achievements: Although in post for a short period of time, I supported the team through a major reorganisation period with positive feedback on attitude and approach from the senior management. I was successfully collaborative with many different teams to assist me with my learning and to organise training days for the New Head of Customer Experience Design.

• Appointed to assist candidates in finding employment, preparing them prior to interviews and providing the team with administration support.• Key responsibilities included pre-screening candidates prior to interviews, conducting business development calls, building rapport with clients and maintained relationships, understanding immediate and long-term needs, using social media platforms to advertise vacancies and organise team social events to raise money for charity.• Key achievements: During my time at Venn Group I successfully placed over seven candidates in a placement, build a strong working relationship with many clients and negotiated pay and salary rates between the clients and candidates to ensure clients were able to stay within budget.

• Managed a team of employees and their accounts, including temporary staff during busy periods, understand all paperwork associated with sales, commission and targets and holding store events to promote brand and product launches.• Key responsibilities included ensuring all payroll is complete and all associated paperwork, motivating team, regularly keeping in touch with clients to invite them launch events and handling customer queries and complaints.• Key achievements: achieving an average turnover of £800,000-900,000 per annum, positively leading and motivating the team, successfully holding counter events based on new product launches or current trends and hit target consistently.

• Managed a team of employees and their accounts, understand all documentation associated with sales, commission and targets and holding store events to promote brand and product launches.• Key responsibilities included ensuring all payroll is complete and all associated paperwork, motivating team, regularly keeping in touch with clients to invite them launch events, delivering tailored one to one service to all clients and handling customer queries and complaints.• Key achievements include: achieving an average turnover of £400,000 per annum, positively leading and motivating the team and successfully holding counter events based on new product launches or current trends.

• Assisted a team of 70 employees with managing customer enquiries regarding cosmetic products and booking appointments.• Key responsibilities include cashing up at the end of each shift, supporting team with events, and delivering tailored one to one service to all customers and replenishing stock.• Key achievements: Took part in successful events within the concession and across the department store.

- Key holder- Opening and closing of store on occasions- Money Handling (Cashing up, banking, handling foreign currencies)

• Organising Files and making sure all letters were posted on time.• Answered Calls and arranged appointments for colleagues.• Assisting during inventories and property viewings.• Took payments for rent and set up standing orders for rent payments.