Reason for Leaving: Position eliminated due to company-wide layoffs• Talent Sourcing: Successfully sourced and identified over 150 top-tier candidates for executive roles, as well as a range of engineering and IT positions, ensuring a comprehensive and diverse candidate pipeline through various recruitment channels.• Recruitment Process Management: Managed over 200 end-to-end recruitment processes and leveraged Workday to streamline HR operations, enhancing overall efficiency by 25%.• Candidate Experience: Ensured a positive candidate experience by collaborating closely with hiring managers and providing transparent communication throughout the recruitment process, achieving a 95% candidate satisfaction rate.• Recruitment Metrics Analysis: Conducted detailed analyses of recruitment metrics, leading to a 20% improvement in hiring efficiency by identifying and addressing areas for improvement.• Global Recruitment Support: Supported global recruitment efforts for Personal Banking and Wealth Management, and Institutional Clients Group (ICG), aligning with organizational goals and successfully filling over 100 key roles.• HR Process Execution: Assisted Citi’s Private Bank and Wealth at Work business managers with the execution of HR processes, including performance management, employee relations, coaching, conflict resolution, and interpretation of employment policies and practices, ensuring 100% compliance.• Human Capital Strategies: Partnered with HR Advisors and project teams to recommend, develop, and execute human capital strategies, contributing to a 15% increase in employee engagement and retention.• Workday Expertise: Extensive experience in utilizing recruiting software such as Workday for managing end-to-end recruitment processes, enhancing the efficiency of candidate sourcing, tracking, and hiring, resulting in a 20% reduction in time-to-fill.

Partnered with outside immigration counsel and paralegals on the processing of over 50 existing visa and Green Card cases.• Accurately created offer letters and routes for internal approval, also performing quality offer checks on offer letters that have been generated with a keen attention to detail.• Streamlined the end-to-end recruitment process, reducing average time-to-hire by 25% through implementing advanced applicant tracking systems and conducting data-driven analysis of hiring workflows.• Implemented a comprehensive employee feedback system that increased employee satisfaction scores by 25% over 12 months, utilizing conflict resolution strategies and collaboration with department heads to address workforce concerns effectively.• Partnered with external immigration counsel to manage visa and Green Card cases, ensuring compliance with employment laws and corporate policies.• Streamlined the end-to-end recruitment process, reducing time-to-hire by 25% through the use of advanced applicant tracking systems (ATS) and data-driven analysis of hiring workflows.• Led employee engagement initiatives, developing comprehensive feedback systems that improved satisfaction scores by 25%, using employee voice mechanisms and conflict resolution strategies.• Spearheaded recruitment drives for technology roles, reducing hiring timelines by 30% and filling over 100 IT positions annually by leveraging data analytics, strategic sourcing techniques, and market-based compensation strategies.• Managed succession planning and workforce shaping for key roles, working with hiring managers to ensure alignment with business objectives.

Financial Counseling: Provided financial counseling to patients, discussing insurance benefits, costs, and payment options.Insurance Verification: Verified patients' insurance eligibility and benefits and assisted with prior authorizations.Payment Arrangements: Arranged suitable payment methods for services rendered, including setting up payment plans.Collections: Handled collections, including co-payments, deductibles, and remaining balances at the point of service.Patient Advocacy: Acted as an advocate for patients, helping them understand their financial responsibilities and options.Record Keeping: Maintained accurate records of financial interactions and updated patient accounts in the Electronic Medical Record (EMR) system.Compliance: Ensured compliance with federal, state, and third-party billing requirements.Support and Education: Educated patients on their financial responsibilities and provided support in resolving financial issues.Compliance with Care Management Policies: Adhered to care management policies and procedures, including outreach and documentation expectations.Monthly Audits: Conducted monthly audits to ensure charts were in compliance.KPI Metrics: Monitored and reported on Key Performance Indicators (KPIs), including monthly/quarterly outreach, completion of care plans, and annual assessments.Face-to-Face Visit Outreach: Facilitated face-to-face visit outreach to ensure patient engagement and compliance with care plans.Financial Responsibilities Monitoring: Responsible for monitoring and collecting the financial responsibilities of our patients.Insurance Management: Ensured patients’ insurance benefits were up to date in OncoEMR and Centricity, and reviewed patients’ services for diagnosis and insurance coverage appropriateness.Managed Care and Patient Financial Navigator Tasks: Performed daily tasks related to Managed Care and Patient Financial Navigator roles.Medical Terminology: Strong understanding of medical terminology.

• Specializing in IT recruitment• My SAC journey started from hiring for bulk hiring in multiple skill sets.• Understanding requisition specifications and strategizing the fulfilment plan.• Hiring for Full stack, BA, PM, Engineer role ETC.• Planning and implementing innovative ways for attracting exceptional talent from the industry.• Day-to-day interaction with business leaders on hiring updates on open roles.• Preparing and presenting various Dashboards.• Using CRM (Zoho Recruit) HCM tool for documentation, offers, Job postingsProvided full cycle technical recruiting for technology, healthcare and life-sciences companies across the US specializing in clinical operations, biostats, medical affairs, regulatory & communications.Managed a req load of 15-25 reqs with an average of 4-6 hires per month.

• Full Recruitment Lifecycle: Directed the full recruitment lifecycle for technical roles, ensuring a high-quality candidate experience.• Candidate Pool Expansion: Increased candidate pool by 50% through proactive headhunting efforts.• Tracking System Implementation: Implemented a tracking system that streamlined the recruitment process, enhancing efficiency.• Kick-Off Calls: Successfully conducted 70+ kick-off calls with hiring managers to align recruitment strategies. Interview Scheduling: Scheduled interviews for candidates across 50 roles, ensuring a smooth and organized process.• Various IT Roles at SAC: System Admin, Cloud Architect, Software Engineer, BA, QA, Project Managers and more

• Market Research and Analysis: Conducting detailed market research to identify potential clients and stay abreast of industry trends, particularly in the realm of OFCCP compliance.• Client Acquisition: Engaging with potential clients, presenting the advantages of OFCCP compliance tools, and securing new business contracts.• Sales Strategy Development: Creating and implementing sales strategies to achieve and surpass sales targets, specifically focusing on OFCCP compliance solutions.• Relationship Management: Building and maintaining strong relationships with clients, ensuring their needs are met, and fostering long-term partnerships.• Collaboration with Teams: Working closely with sales, marketing, and product development teams to ensure alignment and effective execution of sales strategies.• Performance Monitoring: Tracking and analyzing sales performance, adjusting strategies as necessary to achieve desired outcomes.• Compliance Expertise: Providing expert knowledge on OFCCP compliance tools, helping clients understand their benefits and how they can be integrated into their existing systems.• Training and Support: Offering training and support to clients to ensure effective use of the compliance tools, enhancing customer satisfaction and retention.