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Amrita Jana Email & Phone Number

Customer Service Specialist, Experienced in medical sector, Retail marketing & sales at Hakim Optical
Location: Winnipeg, Manitoba, Canada 8 work roles 3 schools
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Role
Customer Service Specialist, Experienced in medical sector, Retail marketing & sales
Location
Winnipeg, Manitoba, Canada
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Who is Amrita Jana? Overview

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Quick answer

Amrita Jana is listed as Customer Service Specialist, Experienced in medical sector, Retail marketing & sales at Hakim Optical, a company with 296 employees, based in Winnipeg, Manitoba, Canada. AeroLeads shows a matched LinkedIn profile for Amrita Jana.

Amrita Jana previously worked as Store Manager at Hakim Optical and Clinic Receptionist at Hakim Optical. Amrita Jana holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, B from Sikkim Manipal University - Distance Education.

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Hakim Optical

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Profile bio

About Amrita Jana

Dynamic professional with a rich background in retail management, customer service, and healthcare administration. Currently excelling as a Store Manager at Hakim Optical, where I orchestrate comprehensive optical services and operational strategies. Notable achievements include optimizing scheduling, elevating customer experience, and driving substantial sales growth. Proficient in inventory management, policy development, and adept client communication. Prior engagements as a Clinic Receptionist and various retail roles underscore my versatility and commitment to excellence. Armed with strong leadership, communication, and problem-solving acumen, I am dedicated to delivering exceptional service and cultivating enduring relationships with clients and stakeholders alike.

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Amrita Jana's current company

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Hakim Optical
Hakim Optical
Customer Service Specialist, Experienced in medical sector, Retail marketing & sales
etobicoke, ontario, canada
Website
Employees
296
AeroLeads page
8 roles

Amrita Jana work experience

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Store Manager

Current

Winnipeg, Manitoba, Canada

  • Handle all incoming and outgoing correspondence and communications related to optical services, ensuring timely and professional interactions, and establish and maintain a comprehensive filing system for patient.
  • Collaborate with staff to order and control all optical supplies, including frames, lenses, and accessories, through the maintenance of an accurate inventory system
  • Negotiate with area management to optimize scheduling, successfully increasing the availability of the Doctor and the Optician in the store, which led to a 40% reduction in rework.
  • Enhance customer retention and improve client experience while effectively promoting discount packages resulting 15% increase in monthly sales.
  • Attain a 20% reduction in warranty claim cost for damaged products through collaborative brainstorming sessions and policy development
  • Implement a two-week holding time policy for in-house products, fostering open communication with clients resulting in 10% increase in credit sales revenue.
Feb 2024 - Present

Clinic Receptionist

Winnipeg, Manitoba, Canada

1. Assist an average of 15 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue2. Stock, replenish, and organize inventory with accuracy and efficiency, completing functions 10% faster than the average associates3. Achieve an average of 140% of sales goals for three consecutive months4..

Dec 2022 - Jul 2023

Retail Sales Associate

Winnipeg, Manitoba, Canada

1. Performed sales duties in a busy department store, including POS, opening, closing, cleaning, stocking, facing, and product knowledge.2. Operated POS system with 100% accuracy and zero mistakes.3. Opened store on 30% of shifts, including opening cash drawer and front door and fulfilling 30-point opening checklist.4. Trained 3 retail sales associates in.

Sep 2022 - Dec 2022

Sales Associate

Winnipeg, Manitoba, Canada

1. Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, product suggestion, providing product information and offering positive opinions.2. Working together with all sales associates and the management.

Aug 2022 - Sep 2022

Sales/Service Clerk - Type Ii

Winnipeg, Manitoba, Canada

1. Accurately gathering products and items to fulfill an order for an internal or external customer 2. Complete all necessary paperwork accurately within the required timeframe 3. Cleaning and tidying as required to maintain a safe work environment 4. Assist with inventory cycle counts to ensure proper inventory numbers5. Loading and unloading of.

Jul 2022 - Aug 2022

Medical Transcriptionist

Calcultta Medical Research Institute

Kolkata, West Bengal, India

1. Translated the X-ray plates in medical report form at organizational ERP platform2. Assisted patients in the MRI process and made full diagnosis report3. Performed end to end cycle of Ultrasonography with production of after analysis4. Examined patients and helped them to go through computed tomography scan in a proper way5. Led a team of 8 people in.

Jul 2013 - Oct 2016

Front Deck Receptionist

Calcutta Medical Research Institute

Kolkata, West Bengal, India

1. Answered phone calls and directed callers to the right person when needed 2. Provided assistance to patients and visitors when they arrived at the hospital or doctor’s office3. Stored information like patient history and insurance4. Ensured patients and visitors understand office policies5. Processed payments 6. Scheduled appointments based on doctor.

Jul 2011 - May 2013

Marketing Staff

Kolkata, West Bengal, India

1. Made general leads for the company's products in international market2. Studied the details of each offering and remained abreast of updates to these offerings.3. Obtained and updated lists of individuals' contact details.4. Called active and budding clients to encourage the purchase of items.5. Addressed clients' uncertainties, grievances, and.

Mar 2009 - Apr 2010
Team & coworkers

Colleagues at Hakim Optical

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3 education records

Amrita Jana education

Bachelor Of Business Administration - Bba, Business Administration And Management, General, B

Activities and Societies: 1. Attended " Business Simulation & Strategy 4.0" held by local chapter of Indian Chamber of Commerce 2..

Senior Secondary Examination, Business/Commerce, General, B

St Peter'S High School

Activities and Societies: 1. Participated as a member in School Basketball team. 2. Won the prestigious award of "Best Proctor" in.

Secondary Examination, General Studies

St Peter 'S High School
FAQ

Frequently asked questions about Amrita Jana

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What company does Amrita Jana work for?

Amrita Jana works for Hakim Optical.

What is Amrita Jana's role at Hakim Optical?

Amrita Jana is listed as Customer Service Specialist, Experienced in medical sector, Retail marketing & sales at Hakim Optical.

Where is Amrita Jana based?

Amrita Jana is based in Winnipeg, Manitoba, Canada while working with Hakim Optical.

What companies has Amrita Jana worked for?

Amrita Jana has worked for Hakim Optical, Carters Inc., Cleo, Safeway, and Calcultta Medical Research Institute.

Who are Amrita Jana's colleagues at Hakim Optical?

Amrita Jana's colleagues at Hakim Optical include Pegah Nasernejad, Abdoul Haidara, Geeta Pickering, Oleh Dehtiarov, and Anna Raffoul.

How can I contact Amrita Jana?

You can use AeroLeads to view verified contact signals for Amrita Jana at Hakim Optical, including work email, phone, and LinkedIn data when available.

What schools did Amrita Jana attend?

Amrita Jana holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, B from Sikkim Manipal University - Distance Education.

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