Amrita Mecker Email & Phone Number

San Francisco, Ca, Us

San Francisco Bay Area

Boston, Massachusetts, United States

- Worked cross-functionally with product, trial design, and professional services to accelerate growth of Reify’s SaaS platform and drive customer retention by identifying customer needs, defining new features and enhancements, and ingesting customer feedback to align with product roadmap- Identified customer experience insights and analytics using data-driven KPIs via Quicksight, and drove from insight to execution of solutions. Served as primary point of contact for several hundred customers- Managed the onboarding process, training, and ongoing support for a large portfolio of customers to ensure maximum product value and accelerated adoption of Reify’s software to support their work on leading oncology trials with market-leading pharmaceutical companies (data entry tracked via Salesforce)- Piloted multiple projects surrounding changes in our standard customer outreach and engagement processes seeking to better improve customer trust and adoption of our product, ultimately leading to a team-wide workflow shift- Worked closely with product management to gather customer insights and test out new product features. Presented customer feedback to senior management and synthesized impact to 2023 CS & Product roadmap

Boston, Massachusetts, United States

-Research Coordinator in the Multilevel Follow-up to Cancer Screening (mFOCUS) clinical trial leading patient outreach and follow-up for patients with abnormal screening tests for breast, lung, cervical, and colorectal cancer-Primary user of our IT-based platform (Sidecar) to enter patient information for study management and study progression and log information to generate reports used for end-of-study analysis-Used Epic for data validation of patient information and conducting extensive chart reviews-Assisted with validation of the IT-based intervention components of mFOCUS

Cambridge, Ma

-Developed a multi-platform Informed Consent Form Template -Created company-wide presentation for clinical trial timelines from concept to completion-Updated Clinical Trial Management System (CTMS) to reflect changes in trial vendors, study plans, manuals, and protocol amendmentsRevised Case Report Form (CRF) to match clinical trial protocol

Boston

Supported the Head of Operations at an innovative health care delivery company to analyze and update emergency procedure plans and OSHA compliance requirements

Palo Alto, Ca

Mentored 15 students from China in developing a health care app and engage in neuroscience discussions

Palo Alto, Ca

Interned in Medical Outreach program helping homeless veterans gain access to health care. Shadowed doctors in ICU, Medical Wards and Women's Health Clinic

Bachelor Of Science (Bs), Biology & Community Health

Graduated with honors cum laude with a double major in Biology & Community Health. Member, Tufts University Women's Club Soccer Team.

High School

Activities and Societies: Associated Student Body (ASB) Publicity Representative, Student Council, Varsity Girls Soccer Captain, National.