Amrit Dhadly Email & Phone Number

Richmond, British Columbia, Canada

Serve as the first point of contact for residents, offering a warm greeting and assistance with any queries or concerns they might have.Handle resident requests ranging from simple tasks like mail and package management to more complex services such as booking amenities, scheduling repairs, or facilitating move-ins and move- outs.Oversee the concierge team, training staff on bylaws and rules of the building and customer service excellence.Create shared documents to discuss updates, operational changes, or to address any challenges faced by the team.Coordinate with property management and facility manager to address any repair or maintenance issues reported by residents or identified during routine checks.Ensure the safety and security of the building by monitoring security systems, overseeing the access of visitors and contractors, and managing trade keys and access devices.Manage the reservation and usage of building amenities such as the fitness center, party rooms, and other facilities, ensuring they are kept in excellent condition and that building rules are followed by residents.Keep residents informed of any building notices, events, or important updates through email, bulletin boards, or direct communication.

Kamloops, Bc

• Develop graphics and layouts for product illustrations, company logos, and Internet websites.• Review final layouts and suggest improvements as needed.• Research new software or design concepts.• Websites• Phone Apps

Kamloops, British Columbia, Canada

Improved hotel rating on Tripadvisor.com, Expedia, google and booking dot com by implementing new strategies and improving customer service.Increased revenue by implementing new ideas that resulted in full occupancy daily.Handled scheduling, hiring and training operations.Increased the guest enrollments by 400% in 6 months.Earned recognition from owners and clients on a consistent basis for excellent performance.Coordinated and implemented sales and marketing activities of the property. Communicated with existing and prospective clients to establish a strong professional relationship.Increased customer service scores by initiating conversations with the customers.In charge of weekly payroll, associate’s schedules and pet training schedules.Responsible for marketing of hotel as well as cooperative ads with golf, schools, chamber of commerce, university and restaurants.Supervised management of housekeeping, front office, security and building/grounds maintenance.Post charges, for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Kamloops, British Columbia, Canada

Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sourcesAddressed all guest concerns and delegate to staff as necessary.Prepared and sent out direct bill packets for hotel credit clientsEnsured adequate quantity of breakfast was prepared by food staff.Reconcile hotel bank deposits to what was recorded in property management system.

1210 Summit Dr Unit 230, Kamloops, Bc V2C 6M1

• Develop briefings, brochures, multimedia presentations, web pages, promotional products, technical illustrations, and computer artwork for use in products, technical manuals, literature, newsletters and slide shows.• Supervise the activities of workers engaged in receiving, storing, testing, and shippingproducts or materials.• Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts. Present designs and reports to customers or design committees for approval and discuss need for modification.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Kamloops, British Columbia, Canada

• Improved hotel rating on Tripadvisor.com by implementing new strategies and improving customer service• Increased revenue by implementing new ideas that resulted in full occupancy daily• Handled scheduling, hiring and training operations.• Earned recognition of owners and clients on a consistent basis for excellent performance• Coordinated and implemented sales and marketing activities of the property.• Communicated with existing and perspective clients to establish a strong professional relationship.• Increased customer service scores by initiating conversations with the customers.• In charge of weekly payroll, associate’s schedules and pet training schedules• Responsible for marketing of hotel as well as cooperative ads with golf, schools, chamber of commerce, university and restaurants.• Supervised management of housekeeping, front office, security and building/grounds maintenance.• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually orby using computers.

Kamloops, British Columbia, Canada

• Train new and current employees on proper customer service practices• Create detailed reports on weekly, monthly and annual revenues and expenses• Manage restaurant’s good image and suggest ways to improve it• Estimate future needs for goods, kitchen utensils and cleaning products• Appraise staff performance and provide feedback to improve productivity• Deliver superior service and maximize customer satisfaction• Coordinate daily Front of the House and Back of the House restaurant operations

Kamloops, British Columbia, Canada

Welcome customers and guests in a warm and friendly manner.Ascertains their purchasing needs.Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of our business operations.Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.Balances cash drawer by counting cash at beginning and end of work shift.Monitors lobby and work area determine customer flow.Responds to customer inquiries and requests in a timely, friendly, and efficient manner.Facilitates correspondence with customers.Acts as the site liaison for the services and sales center.Works collaboratively with other staff, managers, and resources.

Digital Design, Brand Developer

Diploma, Architecture

8 To 12 Grade