Amrit Kalsi Email & Phone Number

London, Gb

London, England, United Kingdom

Knightsbridge

Overall running of the Reservations Department. Ensuring that all staff were trained on the Fidelio system and were able to sell the hotel and it's facilities.To ensure that all VIP guests were greeted and looked after during their stays.Also as Heads of Department we would need to take on Duty Manager duties on a rota system.

South Kensington

Overall running of the Reservations Department. Ensuring that all staff were trained on the Fidelio system and were able to sell the hotel and it's facilities.To ensure that all VIP guests were greeted and looked after during their stays.To build corporate relationships so we would be the first hotel they would call for accommodation when they were in London.To attend 'Executive Club' events and ensure that 'Show Rounds' were carried out in the appropriate way.

Kensington

To ensure that all leads/telephone calls were converted to a sold bedroom, to up-sell the hotel and it's facilities.To build a good working relationship with our corporate clients and ensure that their VIP's were looked after when they visited the hotel.

Kensington

Training all new starters and existing workers on the in house Fidelio system. To ensure that everyone was able to book accommodation when they were on the telephone.To ensure that the hotels 'Standards of Procedure' were adhered to within the Reservations department and to update any new processes which were put into place.