- Reviewed and analyzed insurance claims submitted by healthcare providers to ensure accuracy and compliance with regulatory standards. - Calculated and authorized claims based on findings, ensuring alignment with established guidelines and protocols.- Examined reports from insurance adjusters and compared them with similar claims or precedents to determine the extent of coverage and eligibility.- Identified discrepancies and clarified the specifics of coverage related to each claim.- Ensured that all claims were valid, thoroughly documenting any issues or inconsistencies to facilitate proper resolution.- Verified that settlements aligned with company policies and procedures, promoting accountability and compliance.- Consulted with relevant individuals, including insurance adjusters, healthcare providers, and internal teams, to discuss claims and resolve any outstanding issues.- Maintained open communication to gather necessary information for effective claims processing.- Identified and processed any overpayments, ensuring refunds were issued promptly to the appropriate party, whether it be the insurance provider or the patient.- Documented all transactions related to refunds to maintain accurate records and compliance.- Maintained detailed records of all claims reviewed, decisions made, and communications with stakeholders.- Prepared reports summarizing claims processing activities, including trends, issues, and recommendations for process improvements.

- Cultivating and enhancing relationships with current mobility partners regarding vehicle approvals and background checks.- Identifying and reaching out to potential mobility partners to expand the network.- Evaluating mobility partners' needs, recommending appropriate vehicle options, and assisting with the approval process.- Providing feedback on processes to ensure that services are tailored to meet mobility partners’ requirements.- Creating informative materials and presentations to demonstrate the benefits of using company's services.- Estimating costs related to vehicle compliance and necessary technical support.- Preparing and managing documentation related to mobility partners approvals and maintaining detailed records.- Consulting with mobility partners post-approval to address any issues and offer ongoing assistance.- Troubleshooting technical problems related to the app or vehicle requirements.- Analyzing market trends and competitor activities to stay informed about emerging opportunities. - Maintaining up-to-date knowledge of company's services to effectively explain features and answer mobility partners inquiries.- Providing training for mobility partners on using the app and meeting vehicle standards. - Developing and implementing strategies to improve mobility partners engagement and satisfaction.- Overseeing the work of other support staff and specialists in mobility partners relations.- Focusing on specific aspects of mobility partners support and vehicle approval processes.