• Successfully led a $1M+ QA project, resulting in improved data accuracy and operational efficiency.• Resolved complex cash breaks, enhancing financial control and client satisfaction.• Achieved 95% resolution rate for external client issues, demonstrating strong client focus.• Implemented process improvements leading to a 30% increase in operational efficiency.• Delivered exceptional audit results with a 100% pass rate.

Executed comprehensive reviews of month-end transit balance variance report (SG VS OG) and expertly crafted essential EGL journal entries (balance sheet, P&L) based on accounting policies as required under IFRS. Pioneered a journal entry tracking system, effectively trimming discrepancies by 12%.Successfully managed and resolved a high volume of Corporate and GWO Commercial loan processing cash break including Nostro account (based on participation, agency, and invoicing deal) in the… Show more Executed comprehensive reviews of month-end transit balance variance report (SG VS OG) and expertly crafted essential EGL journal entries (balance sheet, P&L) based on accounting policies as required under IFRS. Pioneered a journal entry tracking system, effectively trimming discrepancies by 12%.Successfully managed and resolved a high volume of Corporate and GWO Commercial loan processing cash break including Nostro account (based on participation, agency, and invoicing deal) in the Loan IQ/ACBS system, ensuring 100% accuracy and efficient operations Show less

Skills: Data Analysis · Database Management · Statistical Techniques · Client Relations · Business Process Participation · Data Collection · Trend Identification · Data Cleaning · Data Visualization (Tableau, Excel) · Dashboard Creation

As a LinkedIn Learning Ambassador, students will be encouraged to become leaders on campus and take ownership of their own learning. Students will be trained directly by the LinkedIn Customer Success Team and ambassadors will develop an impressive portfolio of work as they engage in a series of initiatives to bring about awareness around LinkedIn and the free access of Lynda.com available to all students, staff and faculty across their institution.

Operations Delivery & Client Management • Establish and introduce policies and procedures for the team• Manage the day-to-day operations of the team, insuring timely and efficient workflow• Review system generated reports to ensure data integrity• Assign work and set workflow priorities• Answer questions and resolve complex issues and at the same time, communicating and coordinating with… Show more Operations Delivery & Client Management • Establish and introduce policies and procedures for the team• Manage the day-to-day operations of the team, insuring timely and efficient workflow• Review system generated reports to ensure data integrity• Assign work and set workflow priorities• Answer questions and resolve complex issues and at the same time, communicating and coordinating with offshore team members and counterparts to achieve the stated objectives. • Conducting regular checks to ensure adherence to all quality parameters & ensuring the parameters are reported accurately• Preparing monthly MIS reports/Performance dashboard for the team • Maintaining and enhancing engagement, culture and diversity in the team • Ensuring all processes are documented and fully compliant (audit and risk).Client/ Stakeholder Management:• Maintaining and strengthening professional relationship with all the stake holders• Monitoring customer driven service level metrics and ensuring service levels are being accurately monitored and reported Show less

• Responsible for the timely and accurate processing of loan information (syndicated loan market). • Performed daily cash reconciliations for various clients. • Researched and resolved cash discrepancies, providing invaluable services to our clients. • Communicated daily with clients, agent banks, custodians, etc. for accurate processing and issue resolution.• Review system generated reports to ensure data… Show more • Responsible for the timely and accurate processing of loan information (syndicated loan market). • Performed daily cash reconciliations for various clients. • Researched and resolved cash discrepancies, providing invaluable services to our clients. • Communicated daily with clients, agent banks, custodians, etc. for accurate processing and issue resolution.• Review system generated reports to ensure data integrity • Answer questions and resolve complex issues• Coordinate and oversee departmental and special projects• Protect business through documentation, policies and procedures, metrics and data validation Improving the operational efficiency through proposing process enhancements and implementing the same as agreed with the management team. Show less

• Reconciliation of portfolios based on the information provided by the trustee and using WSO Admin tool• Research on items that are pending on the portfolios• Analysing Cash sheet, WSO Amount & other related documents to find the discrepancies• Based on the above finding, reach out to Trustee / Client / Agent to fix the discrepancies• Trade Settlement – Settled Buy and Sell trades on WSO platform based on the information provided by client• Reviewed the trades settled in… Show more • Reconciliation of portfolios based on the information provided by the trustee and using WSO Admin tool• Research on items that are pending on the portfolios• Analysing Cash sheet, WSO Amount & other related documents to find the discrepancies• Based on the above finding, reach out to Trustee / Client / Agent to fix the discrepancies• Trade Settlement – Settled Buy and Sell trades on WSO platform based on the information provided by client• Reviewed the trades settled in WSO admin against the trade documents and notify team in case of any mismatch• Processed Loan activities like Pay down, Rollover, Rate Set, Interest payment etc. on global level• Coordinated and resolved issues encountered by the client’s. Operational Research & Client Management • Worked with top management to resolve operational issues• Created tool to increase operational efficiency• Worked closely with QC team to capture and reduce error • Studied and analysing information about alternative courses of action which will offer the best outcomes• Supporting Account Mangers with creation of proposals for new clients according to the client requirement• Interaction with prospective client to walk them through the process followed Show less

• Conducted Financial & Legal Research and Analysis for High Net worth Individuals.• Built and Maintained Databases for forecasting future financial performance.• Consolidated financial data & material for an introductory meeting with client.• Manages, tracks & monitored financial updated watch lists and insurance files.• Monitored & Analyzed Financial statistical & operative data trends.FII INVESTMENT ON INDIAN STOCK MARKETProject description• Research on… Show more • Conducted Financial & Legal Research and Analysis for High Net worth Individuals.• Built and Maintained Databases for forecasting future financial performance.• Consolidated financial data & material for an introductory meeting with client.• Manages, tracks & monitored financial updated watch lists and insurance files.• Monitored & Analyzed Financial statistical & operative data trends.FII INVESTMENT ON INDIAN STOCK MARKETProject description• Research on the overview of Primary and Secondary market.• Monitored and Analyzed FII trends for the past five years.• Examine the investment made by FIIs in terms of equity and debt. Show less