Amr Maged Email & Phone Number

London, GB

• DIGIS Squared is an innovative partner for service providers to evolve customer relationships with a multidimensional digital experience, empowered with smart engagement real-time and diversified solutions & services..
• Leads the development and implementation of commercial strategy and associated plans.
• Manages day-to-day operations; administration, corporate governance, finance etc
• Also leads on sales & business development and marketing activities.

Cairo, EG

• Developed & implemented Technical Department short and long term strategy (five years). Owned Technical Department budget & forecasts in coordination with the Commercial Department.
• Ensured state-of-the-art technology implementation throughout the Etisalat network.
• Planned investments in network transformation and produced related business cases.
• Devised / oversaw Technical Department KPIs and balanced score cards.
• Led successful 1000 site LTE launch in two months including business case and trial & business readiness tests.
• Drove major improvements in overall customer experience.

Cairo, EG

• Owned access network budget of over 35m Euros
• Managed and mentored in-house team of 60 employees and over 50 managed services resources.
• Led projects to transition from managed services to in-house operation, RAN Project, establishment of customer Centric Unit & Skill Centre Unit, radio network planning, radio network optimization, driving increases of.
• Also led Beyond Customer Expectation Program in 2012 which included technical customer complaints process improvements, enhancing sales processes and activities to improve network quality and customer perception.

Cairo, EG

• Owned access network budget in excess of 30m Euros.
• Led a team of over 140 staff. Handled fixed assets tracking project, 3G trial, BSS engineering, radio network engineering, radio network optimization, network quality optimization and access network traffic dimensioning.

Espoo, Southern Finland, FI

• Managed the maintenance contract with Orascom covering: BSS, NSS, IN/VAS, SDH; led the Technical Support Team introducing new releases, technologies and features; led the Radio Engineering Team supporting OTA; acted as.

Espoo, Southern Finland, FI

• Radio Network Manager
• Worked on projects across Europe, North Africa and the Gulf:
• Alcatel Algeria, Orascom Telecom Project Radio Network Engineering Manager; 2004
• Led Radio Engineering Support Team and worked as a consultant to the Access Network Department.
• Alcatel Egypt - Radio Network Engineering Manager; 2004
• Managed Mobinil account (Radio Services).