Amr Abdelsalam Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

- Promoting and selling Caterpillar (CAT) products and services through established sales processes and guidelines.- Analysing and understanding market insights and customers buying behaviour and create sales plans according to the business division strategy and targets.- Managing leads and convert them in real business opportunities "Lead to Cash Process".- Drive digitalization initiatives to expand presence and customer engagement.- Actively focusing on customer coverage and highlight the value of our products and services.- Understand customer needs and offer solutions with customer values.- Proactively work towards serving customers. Customers always come at first as per CAT culture.- Coordinate with the service department on assets repair option.- Achieve individual sales and coverage targets.- Achieve 90% KPIs.- Utilize CRM to manage activities and opportunities.

Dubai, United Arab Emirates

- Identify clients needs and recommend the product model that meets their requirements.- Promote company’s products through presentations, cold-calling and meetings.- Visit sites regularly in order to address technical issues and train clients on product installation.- Maintain existing, long-term relationships with clients.- Coordinate price-list and sales updates with internal team.- Liaise with both current and potential clients to develop existing and new business opportunities.- Prepare tender submissions and present potential cost benefit analysis to clients.- Convey technical solution benefits to both clients and consultants.Provide after-sales support services and ensure client satisfaction with our product.- Negotiate with clients in order to reach win-win decisions regarding prices, payment methods, terms and conditions, etc.- Prepare reports for head office and senior managers.

Abu Dhabi, United Arab Emirates

- Achieve overall sales target in the assigned Abu Dhabi region for Valve Servicing. - Meet & coordinate with clients on regular basis to address their needs, solve their technical problems and receive their feedback. - Build & maintain strong relationship with existing and potential clients. - Promote company’s valves services through cold-calling and meetings. - Develop sales presentations to introduce our Valve services and show the benefits of utilizing our services to clients. - Provide both on-site and off-site technical and after-sale support to clients. - Troubleshoot client’s Valves in order to identify the root of the problem. - Collaborate & work closely with teammates to maximize service satisfaction to clients. - Follow-up payments from clients. - Research & identify new clients in the market who can benefit from company's valve services. - Vendor registration for new clients and follow up to ensure successful company registration. - Report on daily basis to the General Manager on client satisfaction and progress of projects. - Coordinate service sale and delivery with clients, purchasing managers / co-ordinators, maintenance supervisor, quality managers and operation managers. - Prepare technical & financial bid reports and submitting them in timely fashion - Negotiate with clients on price and service time delivery. - Arrange quotations & pricing for equipment installation, technicians' rate, maintenance and delivery services.

Sharjah - Uae

- Mentored and assisted students in manufacturing parts, new products and designs for theirprojects- Helped professors in fabricating complex components that were required for their projects- Provided technical support to supervisor in Machine tools- Achieved mechanical skills such as, lathes, CNC machining, drills presses,milling machines, welding, etc.

Sharjah

- Collaborated with the management team for ideas and innovations for producing the bestmetal packaging solutions- Engaged company's customers ensuring their needs are met- Cooperated in promoting the company’s status as a strategic and reliable partner for alltheir custom- Developed Mechanical Skills such as, seaming, pressing, coating & printing lines and welding in assembly lines